If you are considering booking one of our online or video courses then please check that your set up is compatible with the minimunm system requirements. We would recommend that you check the requirements for your chosen course prior to booking with a Focus Advisor.
Typical system requirements are listed below:
Minimum system requirements
Technical requirements for online learning are outlined in the table below.
|
Sound card |
Activated (headphones are required for most content) |
|
RAM |
2GB (4GB preferred, depending on the OS) |
|
Screen resolution |
1024 x 768 |
|
Windows operating system |
Windows Vista, 7, 8, 10 |
|
Apple operating system |
Mac OSX (10.4) |
|
Internet Explorer |
9, 10, 11, latest version |
|
Microsoft Edge |
Latest version |
|
Safari |
Latest version |
|
Firefox |
Latest version |
|
Chrome |
Latest version |
|
Opera |
Latest version |
|
Tested email readers |
Outlook 2010, Outlook 2013, Lotus Notes 8.5, Gmail, Outlook 365 |
|
HTTPS |
Only "Medium and High" ciphers are allowed (HIGH:MEDIUM:!ADH). TLSv1.x protocols are supported. |
|
Popup blocker for your URL |
Disabled |
|
Adobe Flash Player (CrossKnowledge Sessions) |
9.0.124 or higher |
|
Adobe Flash Player (other content) |
10 or higher |
|
PDF plugin |
Adobe Acrobat Reader (any version) |
|
Java (for Desktop contents) |
JVM 1.5 or higher |
Online Exam Requirements
If you are sitting an online exam with PeopleCert, then below is the minimum requirements:
- Photo ID (A valid Government issued ID that includes a photograph and date of birth in English characters, such as a National ID card, Passport, driving license, military card or social security card.)
- A quiet room with sufficient light and a clean desk. No other persons are allowed to be present in the room.
- External or integrated Web camera able to rotate 360o
- Primary computer or laptop screen resolution 1024x768 or higher, min. 15”
- Windows® 10, 8.1, 8 or 7 / macOS Yosemite (10.10), El Capitan (10.11), Sierra (10.12) , High Sierra (10.13) ,Mojave (10.14) or Catalina (10.15)
- Internet connection >= 512/512 kbps (up/down)
- Speakers and microphone
