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TAP Certificate in L&D Consultancy Skills

Increasing numbers of experienced L&D professionals now play the role of L&D Consultants, managing a network of relationships with internal client groups. This involves dealing with incoming requests for training programmes, working in a consultative capacity with senior stakeholders to clarify business needs and confirming the nature of any associated solutions.

The key objective of this challenging role is to agree best-practice solutions that employ the optimum blend of resources and that meet the needs of the business in a cost-effective manner. However, the skills and knowledge required to provide effective L&D consultancy do not necessarily come naturally to all trainers.

What's included in the course?

  • Pre-course work
  • Evening work
  • Assessment

Who is it for?

The course is suitable for L&D professionals who are being required to undertake a consultative role, working with key stakeholders to agree business improvement learning initiatives.

What the delegates will learn

  • Understanding the L&D consultancy role
  • Employing a range of consultancy skills in order to maintain effective relationships
  • Conducting interviews with stakeholder to effectively develop the brief
  • Undertaking the validation of the need
  • Exploring possible approaches and identifying a possible solution
  • Gaining stakeholder agreement to the solution presented
  • Undertaking evaluation and review of implemented solution

Next steps

  • Learning Needs Analysis
  • Managing Learning Transfer
  • Learning Evaluation

Select specific date to see price, venue and full details.

Pre-Requisites

There are no pre-requisites for this course.

Course Content

Session 1: Introduction to Consultancy
In this session, we consider:

  • The trainer as consultant
  • The consultancy process
  • Core consultancy skills

Session 2: Obtaining a Sponsor Brief
In this session, we consider:

  • The initial contact
  • The information to gather from the sponsor
  • Questioning tenses
  • The 3-step interview process

Session 3: Validating the Need
In this session, we consider:

  • Methods of gathering information
  • Sources of information
  • Analysis techniques

Session 4: Formulate a Solution
In this session, we consider:

  • Methods and e-media
  • Methods of generating ideas
  • Choosing a solution

Session 5: Winning Sponsor Support
In this session, we consider:

  • Tips for confident presenting
  • Features, advantages and benefits
  • Overcoming objections
  • Presentation structure

Session 6: Initiate Design and Monitor Implementation
In this session, we consider:

  • The design and development process
  • Pilot and modify
  • Implement

Session 7: Evaluate and Debrief
In this session, we consider:

  • Post-implementation evaluation
  • Methods of evaluation
  • Process and results-based evaluation

Exams & Certification

Delegates will apply the following five stages of the consultancy process in accordance with the TAP L&D Consultancy Skills Profile:

  • Obtain a sponsor brief
  • Validate the learning need
  • Formulate a solution
  • Win sponsor support
  • Provide a debrief for a given scenario

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