25,000+ Courses Nationwide
0345 4506120

TAP Certificate in Designing Performance Support Resources - classroom blend

This blended course will provide delegates with a framework to provide a toolkit of appropriate resources to support workplace performance from on-demand online content and how-to videos to ‘in the workflow’ trouble-shooting guides and templates for use at the point of need whether in conjunction with a training programme or where none is available or required.

The course is delivered as a blended format comprising three parts over a 3 to 4 week period; two live online session with self-paced activities followed by a two-day classroom event with assessed project work on the design of a performance support resource.

What’s included in the course

  • Part 1: Tutor-led online session (1 hour): ‘What is Performance Support?’ and self-paced online activities (approx 3 hours)
  • Part 2: Self-paced online activities including reading, eLearning, and project work (approx 4 hours) and tutor-led online session ‘Planning for performance support’ (1 hour)
  • Part 3: Two-day practical workshop, building on Parts 1 and 2. Planning, group discussions and producing a prototype for a work-based performance support resource

Who is it for?

L&D professionals who want to learn about designing and developing workplace support materials.

Select specific date to see price, venue and full details.

Learning Objectives

  • Establish the role of performance support and its use within formal and informal learning solutions
  • Apply a framework for designing content aligned to specific performance requirements
  • Select the appropriate performance support tools and apply best practice guidelines
  • Establish a robust repository of support resources

Next steps

Other TAP Certificates that might be of interest are:

  • eLearning Design
  • Creating Visual Impact
  • Digital Writing Skills

Course Content

Part 1 Live online session includes:

  • Tutor-led online session (1 hour): ‘What is Performance Support?’
  • Self-paced activities (approx 3 hours)
    • Research and critique example performance resources
    • Forum task commenting on a blog post

Part 2 Live online session includes:

  • Self-paced activities (approx 4 hours)
    • Complete eLearning module 'Coming to terms with performance'
    • Research and report on production tools for creating resources
    • Complete the assignment template - analysis and concept ideas for your own workplace project and submit for tutor feedback
  • Tutor-led online session (1 hour) ‘Planning for Performance Support’ which is a follow-up and review of the self-study activities

Part 3 Classroom workshop includes:

  • Two-day practical workshop, building on Parts 1 and 2
    • Task analysis and breaking down the content into clear, easy-to-follow steps
    • Media elements (writing the text/ working with images/ recording IT simulations/ working with audio and video)
    • Visual planning and scripting
    • Build a prototype for your own workplace project
    • Tutor and peer feedback on prototypes
    • Testing and reviewing the resources
    • Implementing, evaluating and maintaining support resources

Exams & Certification

Delegates will create a prototype of a performance support resource to fulfil a specific performance need.

Related Courses

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.

 

We work with the best