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User Requirements Training: How To Write User Requirements

In this user requirements training, you participate in an immersive, simulated case study, providing you with the practical skills necessary to write well-formed and validated user requirements. You learn how to organise and sequence requirements into a user requirements document, prepare a plan for completing a user requirements project, and analyse requirements with a process mapping methodology.

What is a user requirements example?

A user requirement is any function or feature that the user of the software being designed expects it to be able to do.

What is this course about?

In this course, you face the challenge of planning a requirements project from start to finish. You learn how to sharpen your interviewing and analysis skills and write well-formed, testable, and verifiable requirements. Real-world, pragmatic experience is what this course offers.

The result? You'll be more efficient in your work and be able to effectively describe what customers and users really want. Your deliverables will be easy to read and easy to manage, with just the right amount of detail so engineers, quality assurance professionals, and others can create and manage the solutions you've specified.

Who will benefit from this course?

This course benefits those involved in the development of products or services and those who participate in the early stages when projects are initiated and their business and user requirements are defined. Targeted class attendees include developers, users, intermediaries, managers, project managers, end users and customer service representatives.

Select specific date to see price, venue and full details.


This is a beginners training course and available to anyone who already develops user requirements in their day to day job and wants to enhance their career, or a beginner looking to enhance their knowledge and broaden their career options.

Course Content


  • A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) and PMBOK® Guide — Fifth Edition
  • Requirements classification scheme
  • The requirements development process: elicit, analyse, specify, validate and manage
  • Challenges to developing effective requirements
  • Requirements and Agile

Planning a Requirements Project

Interpreting existing documentation

  • Requirements throughout the organisation
  • Analysing business cases and project history
  • Identifying stakeholders
  • Determining scope

Creating a project action plan

  • Identifying and managing requirements
  • Elements of an action plan
  • Writing a plan for a simulated project

Eliciting Requirements from Stakeholders

Planning elicitation meetings

  • Choosing the right people to interview
  • Selecting the best interview methodology
  • Constructing questions that deliver results

Facilitating elicitation meetings

  • One-on-one meetings
  • Group meetings
  • Dysfunctional meetings
  • Meetings with executives

Analysing Requirements with Process Maps

Process-mapping methodologies

  • Process-mapping procedure and materials
  • Creating process maps

Other analysis methodologies

  • Applying alternative graphical models
  • Performing gap analyses

Completing the analysis

  • Prioritising requirements with creative techniques
  • Completing a requirements analysis worksheet

Writing and Assembling the Requirements Document

Gathering the pieces

  • Extracting requirements from an analysis worksheet
  • Utilising templates

Key writing skills

  • Principles of well-formed requirements
  • Word sensitivity, syntax and active voice
  • Well-formed vs. ill-formed requirements
  • Editing and rewriting requirements
  • The top five challenges to creating well-formed requirements

Organisational skills and traceability

  • Organising requirements into a readable document
  • Sequencing and numbering strategies
  • Linking requirements to business needs and test cases
  • Creating a traceability strategy for the organisation

Validating Requirements

Applying validation skills

  • Selecting the best validation methods
  • Validation checklists
  • Methods for conducting a walk-through

Writing testable requirements

  • Reviews, walk-throughs, and inspections
  • Checking the testability of requirements

Exams & Certification

23 PMI PDU Credits available with this course

23 IIBA CDUs available with this course

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