0845 450 6120

Usability Testing

Usability testing is becoming more important in recent times, with the rise in use of the web based systems and the importance of getting the user experience just right. 

The course also provides practical examples of techniques that can be used to measure usability and describes the usability test process in detail, as related to International standards

Who Should Attend
- System Designers
- Existing Testers
- People who are already involved in usability testing who want to follow a formalised approach based on industry standards
- People new to usability testing



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Learning Objectives

The objective of this 2 day course is to provide an understanding of the importance of Usability when considering software systems and the mechanisms by which it can be measured.

Pre-Requisites

A basic level of testing experience or knowledge is assumed.

Course Content

The course is broken down into modules as follows:

Module 1. Introduction to Usability

Introduction
Course Objectives
Human Computer Interaction
The User Interface
What is a User Interface
Attributes of a Well Designed User Interface
Usability Standards

Module 2: The Usability Testing Approach

Goals and Importance of Usability Testing
Usability Test Considerations
The Three Step Approach to Usability (Overlaid on the V Model):

Establish and validate usability requirements
Inspect the specification and designs from a usability perspective
Verify and validate the implementation (usability testing)

Cost Implications for Usability Testing (for doing and not doing it)
Responsibility for Usability Testing

Module 3: Planning a Usability Test

The Usability Test Process
The Usability Test Plan
Creating Test Objectives
Identifying Test Scenarios
Identifying Participants
Establishing Broad User Segments
Establishing Specific User Segments
Estimating size of Sample User Group
ANSI Standard: ANSI/INCITS 354-2001 - Introduction to the Standard
The Usability Test Plan
The Usability Test Report

Module 4: Usability Test Techniques

Test Environment

Early Lifecycle Techniques:
Heuristic Evaluation
Walkthroughs
Inspections

Late Lifecycle Techniques:
Surveys
Questionnaires
Thinking Aloud Method
Co-Discovery Method
Eye Tracking
Question Asking Protocol
Performance Measurement

Test Case Derivation
Conducting Interviews
Gathering Data
Analysing Data
Using Test Tools

Module 5: Examples and Case Study

Good Examples
Bad Examples
Case Study - Worked Examples

One Month
Two Months
Three Months
More than Three Months
PRINCE2 Foundation & Practitioner
MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
Certified ScrumMaster
ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
Other - Please Specify Below

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