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Software Test Management

If you develop and implement an effective test strategy, you can successfully manage software test efforts. Successful test management requires the same approach as successful project management - develop a sound strategy, keep in close touch with the situation, identify and aggressively manage the critical issues and modify the strategy as needed, based on situational feedback. The "trick" to test management is knowing the components of an effective test strategy, including feedback mechanisms, and recognising the critical issues as they surface. This course provides the essential framework for successful test management. It focuses on a number of areas - an understanding of the process of testing, the development of an effective test approach, effective planning and estimating, the management of a successful testing team and the use of metrics in testing and process improvement.


The course is designed for test managers and software testers who intend to take up roles as test managers.


Lecture presentations are supported by exercises allowing reinforcement of learning and enhancing the understanding process.


Learning Objectives

At the end of the course attendees will be able to:

  • Understand the testing process and how its fits into the development life cycle.
  • Understand the importance of management, leadership and team building.
  • Produce an effective and realistic test plan.
  • Use appropriate estimating techniques as part of planning.
  • Monitor the status of testing activities and software products.
  • Make decisions regarding the use of metrics in the testing process.
  • Understand how to improve testing in a structured and incremental fashion.


A basic knowledge of software testing. The course is generic and not based on any software or hardware platform.

Course Content

Testing & Quality
Why do we test, software quality, how do we test, when to start, when to stop, what do we test against, what do we test with, the test life-cycle, levels of test.

The Test Organisation
The roles of a test manager, leadership guidelines, motivation, ways to obtain buy-in, team organisation, choosing staff, test qualifications.

Test Planning
Contents of a test plan, risk analysis, test approach, test deliverables.

Estimating and Scheduling
Estimating techniques, test case estimation, scheduling, resource allocation, contingencies, re-planning.

Test Design
Test techniques (functional, structural, static and dynamic analysis), test design, test case and test procedure specification, testing without requirements.

Test Automation
Why automate, what to automate, cost of automation, return on investment, open source tools, issues with automation.

Execution Management
Test progress monitoring, defect tracking and analysis, test effectiveness, estimates of defects, when to stop testing, reporting.

Process metrics, maintainability, usability, cost of finding and fixing defects.

Test Process Improvement
What is process improvement, Capability Maturity Model (CMM), model for test process improvement, test maturity matrix, checkpoints, improvement suggestions.

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PRINCE2 Foundation & Practitioner
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APMP Certificate
ITIL Foundation
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ISTQB Software Test Foundation
Microsoft Project
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