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ISTQB Foundation – Acceptance Testing

The ISTQB Foundation Acceptance Testing course covers the fundamentals of software testing, providing delegates with the necessary foundations for a career as a software testing professional.

This two-day intensive tutor-led course includes exam preparation, revision and the examination on the afternoon of the third day. It is fully- accredited by UKTB on behalf of ISTQB and has been rated SFIAplus level 3 by the BCS.

Who is it for ISTQB Foundation Acceptance Testing Course for?
The Foundation Level Usability Testing qualification is aimed at people who have already achieved a Foundation point in their careers in software testing and wish to develop further their expertise in Usability Testing.

About ISTQB and the ‘Certified Tester’ Scheme
Founded in 2002, ISTQB (International Software Testing Qualifications Board) is a not-for-profit association comprising 47 national boards (including the UKTB) covering 71 countries worldwide.

ISTQB has defined the Advanced certification as part of their ‘Certified Tester’ scheme that, with over 240,000 certifications, has become the de facto world-wide standard for software testing qualifications.

The ‘Certified Tester’ scheme:

Provides a set of professional qualifications widely-recognised by employers, customers and peers;
Enables software suppliers to hire and train certified testers and thereby gain commercial advantage over their competitors by advertising their tester recruitment and development policies; and
enables comparison of testing skills across different countries, testers to move across country borders more easily, and multi-national/international projects to have a common understanding of testing issues.

Next Steps
Holders of the Certified Tester Foundation Acceptance Tester qualification are eligible to continue on to higher level software testing qualifications, such as:

BCS Intermediate Certificate in Software Testing, although this is not a pre-requisite for the Advanced courses

ISTQB Advanced Level qualifications, which comprise Test Manager, Test Analyst, Agile Technical Tester, Test Analyst, Technical Test Analyst Engineer and Security Tester

Select specific date to see price, venue and full details.

Learning Objectives

Foundation Level Usability Testing candidates who have passed the Foundation Level “Usability Testing” syllabus exam should be able to accomplish the following Business Objectives:

  • Understand the basic concepts of usability and usability testing.
  • Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle.
  • Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.
  • Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.
  • Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.

Certified Foundation Level Usability Testing candidates should be able to demonstrate their skills in the following areas:

  • Understand the concepts of usability, user experience and accessibility.
  • Understand the objectives of usability, user experience and accessibility evaluation.
  • Compare usability, user experience and accessibility evaluation.
  • Understand the three approaches to usability, user experience and accessibility evaluation: Usability review, usability testing and quantitative user surveys for satisfaction measurement.
  • Understand the differences between formative (qualitative) and summative (quantitative) usability evaluation.
  • Understand the key elements of human-centred evaluation.
  • Understand the human-centred design process.
  • Understand the usability evaluation approaches that work well in agile software development lifecycles.
  • Understand typical usability, user experience, and accessibility risks
  • Analyse a given project at the design or evaluation stage, and identify the types of usability risks that are likely to occur
  • Understand the general content and applicability of ISO usability standards and manufacturer guidelines to particular types of project/application
  • Understand the general content and applicability of ISO 9241-171 (Software Accessibility) and the Web Content Accessibility Guidelines (WCAG) 2.0 to particular types of project and applications
  • Understand the general content of accessibility legislation (UK Equality Act 2010 and Americans with Disabilities Act)
  • Understand usability review as a method for evaluating usability, user experience and accessibility
  • Understand the differences between informal usability review and expert usability review
  • Analyse the usability aspects of a software application using the usability review method “heuristic evaluation” according to a checklist provided in the syllabus
  • Understand the principal steps in the usability testing approach
  • Understand the content of a usability test plan
  • Understand the content of a usability test script
  • Define a simple usability test task for a given project
  • Understand considerations to be applied when deciding on a location for usability tests
  • Understand the advantages and disadvantages of a usability test lab
  • Understand the key activities in a usability test session
  • Understand the procedure to apply for analysing findings from a usability test
  • Understand the classifications and ratings for usability findings
  • Review a usability test report for a given project
  • Understand how to overcome internal resistance to usability findings
  • Apply a given list of best practices to report and communicate results
  • Understand the quality control activities for a usability test
  • Understand the most frequent and serious mistakes in usability testing
  • Understand the purpose and approach adopted in user surveys
  • Understand the principal content and objectives of the public user questionnaires SUS, SUMI and WAMMI
  • Select appropriate method(s) for verifying and validating usability, user experience and accessibility in a given project
  • Understand the principal tasks and responsibilities of the Usability Tester
  • Understand the principal tasks and responsibilities of the Moderator and the Note-Taker


The entry requirements for the Certified Tester Foundation Acceptance Tester Level qualification are that the candidate should hold an ISTQB Foundation certificate.

On arrival at the course candidates should have read the provided Syllabus in preparation for the course. The course is intensive and those delegates who have prepared achieve a higher exam success rate.

Course Content

Pictorially, the syllabus concentrates on the key aspects of Testing that are important to be understood and practiced by the specialist acceptance tester. 

foundation-acceptance testing

Exams & Certification

To qualify as an internationally recognized Certified Foundation Acceptance Tester delegates must successfully pass the exam:

  • The examination consists of a one-hour exam with 40 multiple choice questions.
  • It will be a ‘closed book’ examination i.e., no notes or books will be allowed into the examination room.
  • Duration of 60 minutes (or 75 minutes for candidates taking examinations that are not in their native language)
  • The pass mark is 65% (26 out of 40).

Delegates can take the exam at a Pearson Vue test centre or at home/office online. Please advise at time of booking which exam voucher you would prefer.

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