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Advanced Closing Skills

This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement.

This Advanced Closing Skills course is available throughout the UK.

 

CPD Value 5.5 Hours

Select specific date to see price, venue and full details.

Learning Objectives

  • How and when to use over 20 types of closes
  • Greater ability to handle objections
  • Gain greater confidence to close in difficult situations

Course Content

09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:45 Role Play 1 (Delegates have to sell a product to the rest of the group)
10:45 - 11:15 Types Of Closes (23 closes are analysed)
11:15 - 11:30 Coffee
11:30 - 12:15 What Type of Closer Are You? (Personal test)
12:15 - 12:45 Role Play 2 (Delegates choose their 3 favourite closes and in pairs practise them on each other.)
12:45 - 13:45 Lunch
13:45 - 14:15 Role Play 3 (Energetic role play)
14:15 - 15:00 Dealing With Objections Effectively (Types of objections, pre-handling objections, answering objections)
15:00 - 16:30 Role Play 4 (Challenging situations where the salesperson has to think on his/her feet to rescue the sale and/or keep the doors open.)
16:30 - 16:45 Summary & Action Plans Agreed

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