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macOS Mojave Enterprise Troubleshooting and Support

This two day, hands on course will provide delegates with an in-depth exploration of macOS Mojave integrates in a corporate Microsoft Windows environment.

Using a mixture of trainer-led presentations and hands-on exercises, delegates will ensure their Macs are configured correctly to enable joining to a Active Directory Domain, join a Server 2012 r2 Domain and troubleshoot any potential issues. Once joined to Active Directory, they will lean how to manage a Mac on a day to day basis in a Microsoft Windows environment, including deploying macOS to new and existing Macs and remotely manage Macs with Apple Remote Desktop.

Learning Objectives

Delegates will learn how to                    

  • Configure network on a Mac to work in a Microsoft Environment
  • Bind to Active Directory network using GUI and command line
  • Troubleshoot binding and authentication issues
  • Create and deploy macOS images
  • Troubleshoot macOS remotely with Apple Remote Desktop

Pre-Requisites

Some knowledge of macOS and basic computer skills.

Important notice:
This course is delivered using digital courseware. Please ensure that each delegate has access to an iPad.
Some training partners will provide iPads to use during the course. Please speak with an account manager to check the arrangements for your chosen venue.

Course Content

Binding macOS to Active Directory

Learn how to configure macOS to work in a Microsoft Windows Active Directory environment, configure networking, bind a Mac to an Active Directory Domain
Using Mobile Device Management to manage macOS
How MDM can be used to manage macOS to ensure corporate standards are maintained, now applications can be centrally purchased and deployed to macOS
Troubleshooting integration issues
How to troubleshoot macOS in a Microsoft Windows Active Directory environment.
Deployment
Learn how to create, maintain and deploy macOS images in an enterprise environment.
Remote Management
Learn how to remotely manage macOS and MacOS using Apple Remote Desktop. How detailed reports can be generated from Macs on a corporate network, how to deploy software and how to use ARD to remotely assist users with macOS and MacOS problems

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