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macOS Catalina Enterprise Troubleshooting and Support

This two day, hands on course will provide leraners with an in-depth exploration of how macOS Catalina integrates in a corporate Microsoft Windows environment. Using a mixture of trainer-led presentations and hands-on exercises, learners will ensure their Macs are configured correctly to enable joining to a Active Directory Domain and troubleshoot any potential issues. Learners will also explore the options for not binding to Active Directory whilst at the same time still having the ability to authenticate a user to an Active Directory domain.

Once joined to Active Directory, they will lean how to manage a Mac on a day to day basis in a Microsoft Windows environment, including deploying macOS to new and existing Macs and remotely manage Macs with Apple Remote Desktop.

Select specific date to see price, venue and full details.

Learning Objectives

  • Configure network on a Mac to work in a Microsoft Environment
  • Bind to Active Directory network using GUI and command line
  • Troubleshoot binding and authentication issues
  • Deploy macOS
  • Troubleshoot macOS remotely with Apple Remote Desktop

Pre-Requisites

Some knowledge of macOS and basic computer skills.

Course Content

Binding macOS to Active Directory

Learn how to configure macOS to work in a Microsoft Windows Active Directory environment, configure networking, bind a Mac to an Active Directory Domain.

Using Mobile Device Management to manage macOS

How MDM can be used to manage macOS to ensure corporate standards are maintained, now applications can be centrally purchased and deployed to macOS.

Troubleshooting integration issues

How to troubleshoot macOS in a Microsoft Windows Active Directory environment.

Deployment

Learn how to deploy macOS in an enterprise environment.

Remote Management

Learn how to remotely manage macOS using Apple Remote Desktop. How detailed reports can be generated from Macs on a corporate network, how to deploy software and how to use ARD to remotely assist users with macOS problems.

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