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ITIL Bundles & Expert

Overview

ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.

The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail. The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest. ITIL is currently evolving from ITIL v3 to ITIL 4 with a clear transition journey from one scheme structure to the other. ITIL v3 Foundation candidates are encouraged to move straight to ITIL 4 Foundation to keep their skills up-to-date. Intermediate candidates should continue their ITIL v3 journey to build the skills they need.

There are five certification levels within the ITIL v3 scheme:

  • Foundation
  • Practitioner
  • Intermediate
  • Expert
  • Master

The first ITIL 4 certification to become available is the Foundation level on 28 February 2019, with the following levels due for release during 2019/2020. The ITIL 4 certification scheme is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey.

There are four certification levels within the ITIL 4 scheme:

  • Foundation
  • ITIL 4 Managing Professional
  • ITIL 4 Strategic Leader
  • Master

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