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Working with More Than One Boss - Successfully Juggling Priorities

Course Details

Name Working with More Than One Boss - Successfully Juggling Priorities
London - West
Start Date:
Working Days:
£578.00 +vat
Course ID:


For more than a century, the world’s top executive secretaries could expect to work for just one boss, the chief executive or managing director. Today research shows that almost half of PAs have four or more bosses. Only around one in five PAs have a single boss.

Working for multiple bosses can be exciting and have benefits such as providing insights into the management process. It can also mean constantly juggling priorities and often means dealing with conflicting demands – leading to very long work days.

Suitable for secretaries, personal assistants, and administrators who deal with the conflicting priorities of supporting more than one boss, sometimes virtually.

Learning Objectives

By the end of this course you will be able to:

  • Prioritise - so your priorities complement those of your bosses
  • Make interactions effective and not time-stealers
  • Estimate and negotiate timescales
  • Control stress by acting assertively
  • Delegate to meet peak workloads

Course Content


  • Your tasks versus those of your bosses
  • Pareto’s law
  • Projects, not personalities
  • Managing bosses with conflicts of interest and priorities
  • Dealing with unrealistic expectations

Making Interactions

  • Effective controlling interruptions
  • Ensuring meetings are worth having
  • Liaising with bosses virtually

Estimating and Negotiating Timescales

  • Keeping simple visual charts
  • Handling unrealistic deadlines and last-minute assignments
  • The 5-As method of negotiating

Behaving Assertively

  • Saying ‘no’ without others realising it
  • Reducing stress
  • Handling difficult bosses

Dealing with Peak Workloads

  • Helping each other out
  • Delegating when necessary

Personal Development

  • Formulating a personal action plan

London - Grosvenor Place SW1


Image result for 13 Grosvenor Place, London, SW1X 7HH.

Situated on Grosvenor Place, in the heart of London, our training spaces are fully equipped and spacious. 

We have spent considerable time researching what makes for the most rewarding learning experience and it shows in our facility: 

  • high definition AV with multiple points of display
  • ‘personalised desks’ that are moveable & height-adjustable
  • ‘fun zones’ with kinaesthetic learning toys
  • tablet-led or BYOD (bring your own device) supported course designs
  • continual refreshments & catering services
  • complimentary high-speed WiFi access
  • easily configurable room layouts, suitable for any learning or networking event

Plus, our state-of-the-art venue is easily accessible from mainline rail stations, with Victoria and Hyde Park Corner underground stations only a few minutes' walk away


13 Grosvenor Place
Hyde Park



The building is situated on the west side of Grosvenor Place, close to the junction of Chapel Street. Victoria BR mainline station is a short walk away, providing good access to the south east and Gatwick Airport. Opposite Victoria BR mainline station
is the Tube that serves the Circle, District and Victoria lines. Hyde Park Corner (Piccadilly Line) is the closest Tube station.
TFL buses go in both directions and the following services have stops close to 13 Grosvenor Place: 2, 8, 16, 36, 38, 52, 73, 82, 148 and 436. The closest car park to Grosvenor Place is situated at Hyde Park Corner or alternatively there is another
car park situated at Wilton Place.

For security and safety reasons, please ensure you check in immediately on arrival

Heathrow Airport: 16 miles
Gatwick Airport: 28 miles
Stansted Airport: 40 miles
London City Airport: 10 miles
Waterloo Mainline Station:2.5miles
Paddington Station: 2 miles
Victoria Bus/Train Station: 1 mile
Charing Cross Mainline Station:1.5 miles
Euston Mainline Station: 3 miles
Kings Cross Mainline Station:3.5 miles

Our Customers Include