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Senior Level Communication Skills Workshop

This course is aimed at senior managers.

Learning Objectives

By the end of this course you will be able to:

  • Understand what generates obstacles to getting people to engage and cooperate with you.
  • Understand how human belief systems cause you and others to adopt certain mindsets and behaviours in particular situations.
  • Learn how to manoeuvre your mindset and that of others towards achieving a positive result.
  • Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result.
  • Change the way others feel by using phraseology, the way you sound and your physical presence.
  • Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands.

Pre-Requisites

None

Course Content

The emphasis of this workshop is on you and how you communicate. During the two days, ‘what you do’ will be examined and practised through a series of experiential learning activities. An open mind and an adventurous spirit are a necessity for everybody wishing to attend this exciting workshop - over 70% of the time is spent participating in challenging scenarios. You may well find yourself out of your comfort zone but you will leave the workshop with a Personal Action Plan identifying the key changes to make and skills to practise to build your self confidence and improve your communication techniques.

Exams & Certification

None

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