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Managing Pressure and Conflicting Demands

Suitable for PAs, secretaries and administrators having to deal with conflicting demands who are keen to maximise their effectiveness and increase their assertiveness.


Learning Objectives

By the end of this course you will be able to:

  • Manage conflicting demands more effectively.
  • Manage your pressure levels and improve your efficiency.
  • Communicate more effectively.
  • Be more assertive and confident with your work colleagues.
  • Prioritise your workload to meet expectations.
  • Identify and remove time stealers.



Course Content

In today’s work environment we are constantly under pressure to juggle different colleagues’ needs, dealing with several different projects at once or having to adapt to changing priorities.


This course provides practical guidance on managing relationships and dealing with conflicting needs effectively in order to improve and maximise performance in the workplace.

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