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Influencing Skills

Course Details

Name Influencing Skills
Description
URL
Location:
Manchester
Start Date:
Working Days:
Price:
£400.00 +vat
Availability:
Exam:
Residential:
Course ID:
503117

Overview

This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position.

This personal development training course is available throughout the UK.

CPD Value 5.5 Hours

Learning Objectives

  • An understanding of the importance of communication skills and attitude
  • An understanding of behaviours and the impact on outcome
  • Concentration on the true objective
  • Application of theory to practice

Course Content

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(Understanding of the underlying attitude and approach to Influencing a given situation)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Understanding the difference between positive and negative behaviours utilized in Influencing and recognising the impact of each style employed.

12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt

13.00 - 14.00 Lunch

14.00 - 15.00 Learning to Listen

(Concentration on the true objective and understanding how prejudice and bias can also influence the outcome of a given situation)

15.00 - 15.15 Tea Break

15.15 - 16.00 Putting it into Practice and Feedback

(Working through Influencing Exercises and the impression given by the Influencer)

16.00 - 16.30 Action Plans for Future Influencing Opportunities Agree

Manchester

Location:

De Vere Cheadle House
Cheadle Royal Business Park
SK8 3FS

 

Directions:

By Road:

From the M60

Exit at Junction 3 and take the A34 (dual carriageway) signed to Cheadle and Cheadle Royal. 

Continue through the first set of traffic lights, then take the first exit from the A34 signed to Cheadle Royal. At the roundabout take the 4th exit onto Cheadle Royal Business Park. Continue along this road where you will pass David Lloyd Leisure on the left. Cheadle House is located on the right hand side. Park inside the barrier car park. 

From the M56

Exit at Junction 5 signposted to the Airport. Take the left hand lane following signs for Terminal 2.

At roundabout go straight on, signposted A5166, Wimslow. At next junction follow signs for All Traffic. At round-a-bout follow sign for A5166 Cheadle. 

At the first set of traffic lights (facing Manchester International Office Centre) turn left towards Heald Green. At the next set of traffic lights, turn right towards Heald Green and Cheadle, passing Heald Green railway station (Finney Lane). 

Continue for 1.5 miles until the next set of traffic lights and turn left. Go straight over the first roundabout and left at the second, into Cheadle Royal Business Park. Follow the main road, go straight over the next mini roundabout and Cheadle House in on the right. 

Park inside the barrier car park. 

From the M6 northbound

Exit at Junction 19. Take the A556 through Mere Turn right onto the M56. Follow the instructions above.

By Rail 15 minutes drive to either Stockport or Wilmslow stations. (Both InterCity lines) 

If you require a taxi please contact our reception team: 0844 980 2303

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