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Influencing Skills

Course Details

Name Influencing Skills
Description
URL
Location:
London - City
Start Date:
Working Days:
Price:
£400.00 +vat
Availability:
Exam:
Residential:
Course ID:
503114

Overview

This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position.

This personal development training course is available throughout the UK.

CPD Value 5.5 Hours

Learning Objectives

  • An understanding of the importance of communication skills and attitude
  • An understanding of behaviours and the impact on outcome
  • Concentration on the true objective
  • Application of theory to practice

Course Content

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(Understanding of the underlying attitude and approach to Influencing a given situation)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Understanding the difference between positive and negative behaviours utilized in Influencing and recognising the impact of each style employed.

12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt

13.00 - 14.00 Lunch

14.00 - 15.00 Learning to Listen

(Concentration on the true objective and understanding how prejudice and bias can also influence the outcome of a given situation)

15.00 - 15.15 Tea Break

15.15 - 16.00 Putting it into Practice and Feedback

(Working through Influencing Exercises and the impression given by the Influencer)

16.00 - 16.30 Action Plans for Future Influencing Opportunities Agree

London

Description:

The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet is included in all full day courses is excellent.

Location:

150 Minories
Aldgate
London
EC3N 1LS

 

Directions:

The best way to get to the venue is to use public transport. The closest Tube station is Aldgate, which is on the Circle line and Metropolitan line. When you come out of the station, cross the road and walk to the right. Take your first left which brings you on to the Minories and our venue is less than a minute away. There are numerous buses that pass within a very short walk. 

If you do get lost, please call our venue on 020 7959 6065 and they will guide you in.

Our Customers Include