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Influencing Skills

Course Details

Name Influencing Skills
Description
URL
Location:
Leeds
Start Date:
Working Days:
Price:
£400.00 +vat
Availability:
Exam:
Residential:
Course ID:
503112

Overview

This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position.

This personal development training course is available throughout the UK.

CPD Value 5.5 Hours

Learning Objectives

  • An understanding of the importance of communication skills and attitude
  • An understanding of behaviours and the impact on outcome
  • Concentration on the true objective
  • Application of theory to practice

Course Content

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(Understanding of the underlying attitude and approach to Influencing a given situation)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Understanding the difference between positive and negative behaviours utilized in Influencing and recognising the impact of each style employed.

12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt

13.00 - 14.00 Lunch

14.00 - 15.00 Learning to Listen

(Concentration on the true objective and understanding how prejudice and bias can also influence the outcome of a given situation)

15.00 - 15.15 Tea Break

15.15 - 16.00 Putting it into Practice and Feedback

(Working through Influencing Exercises and the impression given by the Influencer)

16.00 - 16.30 Action Plans for Future Influencing Opportunities Agree

Leeds

Description:

Centrally located in Leeds, steps from Leeds City Square and Holy Trinity Church. This 4-star hotel is within close proximity of Briggate and Corn Exchange.

Complimentary wireless Internet access.

Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.

Location:

Park Plaza
Boar Lane
Leeds
LS1 5NS

 

Directions:

Just a 5-minute walk from Leeds Cathedral and Leeds City Museum, Park Plaza Hotel is a mile from the University of Leeds. The famous Royal Armouries Museum is a 20-minute walk, and Leeds Bradford Airport is 30 minutes' drive away.

Our Customers Include