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Influencing Skills

Course Details

Name Influencing Skills
Description
URL
Location:
Birmingham
Start Date:
Working Days:
Price:
£400.00 +vat
Availability:
Exam:
Residential:
Course ID:
503107

Overview

This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position.

This personal development training course is available throughout the UK.

CPD Value 5.5 Hours

Learning Objectives

  • An understanding of the importance of communication skills and attitude
  • An understanding of behaviours and the impact on outcome
  • Concentration on the true objective
  • Application of theory to practice

Course Content

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(Understanding of the underlying attitude and approach to Influencing a given situation)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Understanding the difference between positive and negative behaviours utilized in Influencing and recognising the impact of each style employed.

12.00 - 13.00 Practical Exercises to Reinforce the Theory Learnt

13.00 - 14.00 Lunch

14.00 - 15.00 Learning to Listen

(Concentration on the true objective and understanding how prejudice and bias can also influence the outcome of a given situation)

15.00 - 15.15 Tea Break

15.15 - 16.00 Putting it into Practice and Feedback

(Working through Influencing Exercises and the impression given by the Influencer)

16.00 - 16.30 Action Plans for Future Influencing Opportunities Agree

Birmingham (Temple Street)

Location:

Somerset House
37 Temple Street
Birmingham
B2 5DP

 

Directions:

The closest train station is Birmingham New Street. When you exit the station, walk North East on Navigation Street towards Stephenson Street, then take a slight right on to Stephenson Street. Turn left on Lower Temple Street, continue on to Temple Street and Somerset House will be on your right.

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