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Facilitation Skills

Effective facilitation is key in helping others maximise their contribution in team or group situations. Stimulating group dynamics can deliver highly effective results.

Target Audience:

This course is suitable for managers and professionals from all sectors who facilitate groups or teams and who are looking to develop their skills and techniques in this area.

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Learning Objectives

At the end of this course you will be able to:

  • define what facilitate and facilitation mean
  • identify the role, responsibilities, skills and qualities of an effective facilitator
  • plan a facilitation session
  • select appropriate facilitation methods and tools
  • understand the importance of control and command and when to intervene and when not to
  • develop interpersonal skills to maximise effect
  • create a toolbox of techniques
  • recognise and deal with conflict and differences within a group.

Pre-Requisites

There are no pre-requisites for this course.

Course Content

  • The role of a skilled facilitator.
  • The behavioural skills of a facilitator.
  • Facilitation methods and tools.
  • Structuring facilitative interaction.
  • Planning the facilitation session - the dimensions.
  • Interventions and levels of intervention.
  • Questioning techniques and listening skills.
  • Levels of communication.
  • The importance of the facilitator's behaviour.
  • Tools for effective group problem solving.
  • Affecting decision making.
  • Healthy and unhealthy conflict.
  • The opportunity to practise facilitation skills.

Exams & Certification

None

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