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Facilitation - Foundation & Practitioner

The Facilitation Foundation and Practitioner training is delivered during a 5-day, classroom-based course. The purpose of the Foundation part is to gain sufficient knowledge of the Process Iceberg methodology, whilst at Practitioner level the aim is to confirm that delegates have achieved sufficient understanding of the best ways to use Facilitation in a real-world situation.

Facilitation is a relevant qualification and skill set for all sectors. Facilitation can be used in all types of situations where individuals join together to tackle issues, resolve organisational problems and develop effective solutions. You should attend Facilitation training if you have a role in, but not limited to, organisational development, project and change management.

The course combines a mixture of trainer led and practical sessions, delivered by an experienced trainer who has firsthand knowledge of Facilitation Skills.

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Learning Objectives

By the end of this course Participants will be able to:

  • Describe theories and models of how groups work and develop.
  • Understand the role and responsibilities of the facilitator.
  • Recognise the distinction between process, content and task.
  • Observe and interpret difficult behaviour in groups.
  • Use fundamental methods of intervening in groups effectively. 

Course Content

Highly practical and participative, this workshop aims to enable delegates to develop the fundamental skills of facilitation and to increase their knowledge and understanding of how groups work. 

  • Theories and models.
  • Role and Responsibilities
  • Dealing with difficult behaviours
  • Process and Content.
  • Flexibility and Style.


  • Course materials
  • Training certificate
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PRINCE2 Foundation & Practitioner
MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
Certified ScrumMaster
ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
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