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Effective Feedback Skills

Any individual who has to give feedback as part of their role.

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Learning Objectives

By the end of this course you will be able to:

  • Define feedback and when it should be used.
  • Deliver appropriate feedback to your colleagues in a range of situations.
  • Give balanced feedback using a seven-step feedback model.
  • Build rapport and empathy with your colleagues in feedback situations.

Pre-Requisites

Delegates should bring a real-life scenario with them to the programme to enable them to practise and prepare techniques for use back in the workplace.

Course Content

This one-day course gives you the core skills that will help develop confidence to deliver and receive feedback effectively. Using a simple seven-step technique this course provides plenty of practical opportunities to develop this essential skill for a workplace professional.

Exams & Certification

None

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