Consistently conveying an authentic leadership voice — one that truly represents who you are and what you stand for — is an important trait for effective leaders. In this training course, you leverage proven behaviours and techniques to establish your own communication style and authentic leadership voice for engaging, inspiring, and motivating others.
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Learning Objectives
You Will Learn How To
- Adopt a strategic process and framework for leading change
- Communicate effectively to successfully implement change
- Apply a strategic approach to communication and planning
- Inspire and motivate others to support change
- Skillfully handle challenging situations
Pre-Requisites
Requirements:
- Fundamental communication and presentation skills
Recommended Experience:
- Experience at the level of:
- Course, Personal Skills for Professional Excellence, or
- Course, Communication Skills: Results through Collaboration
Course Content
Course Outline
Introduction and Overview
- Communicating as the key to leadership
- Reviewing key communication skills
- Inspiring change
- Building a model for leadership communications
Uncovering the Leader in You
Looking in the mirror
- Discovering your personal values
- Mapping your roles and identity
- Decoupling authority from power
The Persuasive Leader
- Leading with logic, credibility and emotion
- Selecting supporting tools
- Building a strong opening
The Honest Leader
- Integrating who you are with what you do
- Ensuring clarity, consistency and integrity
- Building your leadership voice
- Preserving authenticity when adapting your style
Applying Leadership Objectives
Communicating to achieve results
- Defining your leadership goals
- Envisioning a new future
- Mitigating the change impact on others
- Applying a whole brain approach
- Turning resistors into supporters
Developing communication outcomes
- Planning winning outcomes
- Translating objectives into communication outcomes
- Evolving outcomes
- Building your change champions
- Delivering the right message at the right time
Improving your political game
- Investing in reputation and credibility
- Customising your communication strategy
- Combining logic, emotion and credibility for the right mix
- Connecting with your audience
- Choosing a powerful network
Refining Your Personal Communication
Employing nonverbal skills for greater impact
- Preparing and knowing when to stop
- Communicating with more than words
- Interpreting body language
Crafting compelling messages
- Simplifying and strengthening the message
- Packaging messages to achieve desired outcomes
- Asking "What's the point?"
Exploring communication styles
- Discovering your communication style
- Identifying how others communicate
- Flexing your style
Rallying your team
- Storytelling to connect with others
- Communicating with emotional intelligence
- Working appropriately with reasoning and logic
- Linking your message to core motivations
- Drawing successfully on emotional appeal
Sustaining Your Change Initiative
Triggering change is just the beginning
- Dealing with stages of change
- Defining your team's needs
- Planning for progression
- Adapting to organic change
Dealing with difficult conversations
- Coping with anxiety
- Leveraging self awareness
- Moving discussions forward
- Managing conversational traps
- Prioritising people before process
Progressing From Theory to Practice
- Identifying your personal target
- Building a campaign
- Clarifying your short- and long-term priorities
- Combining tactics to maximise presence and impact
- Encouraging others to take action
- Transferring your skills from class to workplace
Exams & Certification
This course is approved by PMI® for 17 professional development units (PDUs).
Technical : 1 PDUs
Leadership : 12 PDUs
Business & Strategic : 4 PDUs
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- 2021 'New Normal' Skills for Business for Directors
- 2021 Leadership Skills for a New Normal
- 2021 Leadership Skills for a Productive Healthy Workplace
- 21st Century Leadership: Inspiring Excellence and Engagement
- Agile Leadership
- Applied Leadership Training for Traditional and Agile Projects
- Assertiveness Skills: Communicating with Authority & Impact
