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Critical Thinking and Creative Problem Solving

Successful organisations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday problems. In this training course, you gain the knowledge and skills needed to leverage left- and right-brain thinking, analyse problems, spur creativity, and implement innovative ideas in a practical way for your workplace.

Learning Objectives

You Will Learn How To

  • Make better decisions through critical thinking and creative problem solving
  • Develop your personal creativity
  • Select the best decision given the specific situation
  • Apply processes to assess work issues and problems
  • Transform your creativity into practical business solutions

Course Content

Course Outline

Creative Thinking and Problem Solving Essentials

  • Recognising business reasons for creative problem solving
  • Defining creativity vs. innovation
  • Exploring the thinking process
  • Pinpointing problems and their influences
  • Inspecting outcomes and outcome-based thinking

Leveraging Personal Thinking Styles

The Herrmann Brain Dominance Instrument (HBDI)

  • Triune Brain Theory
  • Assessing your preferred approach to thinking
  • Enhancing whole-brain thinking
  • Leveraging left- and right-brain dominance

Analysing personal preferences

  • Dominance drives behaviour
  • Identifying your own natural brain dominance
  • Considering preference gradients
  • Reviewing common thinking patterns for jobs

Identifying thinking preferences

  • Recognising others' preferred thinking styles
  • Adapting to others' thinking styles
  • Flexing to opposing styles

Unleashing Your Creativity

The creative environment

  • Exploring your own creativity
  • Utilising tools and techniques to become more creative
  • Identifying elements that stimulate creativity
  • Eliminating barriers to innovation

Group creative thinking

  • Brainstorming options
  • Challenging assumptions
  • Five Monkeys Syndrome
  • Avoiding groupthink

The iterative mind

  • Unscrambling the iterative mind
  • Moving between the left and right brain
  • Valuing non-dominant preferences
  • Stretching outside your personal style
  • Deploying divergent and convergent thinking

Recording the creative process

  • Drawing mind maps
  • Enhancing your chart writing
  • Presenting to different thinking minds

Solving Problems Using Analysis and Prioritisation Tools

Applying analysis models

  • Dissecting the situation
  • Decision analysis
  • Evaluating problems (people, process and technology)

Systematic approaches to problem solving

  • Methods of analysis
  • Collecting data and information
  • Defining boundaries and constraints
  • Deconstructing problems using stair-step techniques

Decision analysis

  • Choosing amongst alternatives
  • Establishing objectives
  • Assigning weights to objectives to determine best decision
  • Creating a satisfaction scale

Translating Creativity and Analysis into Practical Application

Identifying problems

  • Determining the deviation and gap
  • Testing probable causes

Avoiding analysis paralysis

  • Overcoming the "It won't work here" mentality
  • Analysing for outcomes, not solutions

Deploying your decision

  • Clearly expressing analysis results
  • Ensuring organisational benefit
  • Guaranteeing maximum buy-in

Putting It All Together

Integrating your solution into the business

  • Constructing a blueprint for your action plan
  • Reinforcing your newly developed creative thinking skills

Your personal development toolkit

  • Educating others with creative tools
  • Practising creative and critical thinking skills continuously

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Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

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