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Creative Problem Solving

This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are used to ensure that the skills learned can be immediately transferred to the workplace.

This training course is available throughout the UK.

CPD Value 5.5 Hours

Select specific date to see price, venue and full details.

Learning Objectives

  • An understanding of the need to deal with problems as they occur
  • How to use a systematic and effective problem solving map
  • A clear understanding of the need to communicate with all involved in order to reduce further instances of the same issue.

Course Content

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 The Systematic Approach, Who Should be Involved and Action Recommended

11:00 - 12:15 Identifying the Source of the Problem (Defining and investigating type and effect in order to systematically diagnose solutions.)

12:15 - 13:00 Looking at the Five Most Common Barriers to Effective Problem Solving

13:00 - 14:00 Lunch

14:00 - 15:00 Need for a Solution (By using a systematic approach we are better able to avoid the knee jerk decisions that may further distort the current situation.)

15:00 - 16:00 The Value of the Team (How the use of existing skills and knowledge within the team can influence solutions.)

16:30 Summary & Action Plans Agreed

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