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Conducting Effective Meetings

Use a variety of techniques to organise and conduct effective and interactive meetings (by phone or face-to-face) to gain time and increase productivity.

Target Audience:

This course is suitable for individuals who are required to run, conduct and lead any kind of meeting and who wish to achieve success.

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Learning Objectives

By the end of this practical one-day course, you will be able to:

  • Structure and conduct meetings to achieve objectives and avoid wasting time.
  • Identify, understand and apply the PPCM approach.
  • Encourage contributions from all participants.
  • Develop communication skills and efficiently conduct professional meetings.
  • Deal with difficult situations or members.
  • Overcome the difficulties caused by technology in meetings.

Course Content

Efficient Meeting Preparation

  • Identifying the different types of meetings
  • Isolating the common problems and difficulties that occur in meetings
  • Structuring the various phases of the meeting
  • Identifying clearly the role and responsibilities of the chairperson
  • Adopting the appropriate tone and structure

Lead Effective Meetings with the PPCM Approach

  • Pertinence: what the purpose is, other possibilities of meeting people
  • Preparation: clarifying and communicating the agenda, topics, duration, commitments, logistics
  • Conduct: the techniques to lead and involve the team in the meeting
  • Measure: who should draw up the minutes of the meeting

Conduct a Meeting Effectively

  • Using various techniques to make people interact with each other
  • Dealing with problematic attendees
  • Controlling flow and time
  • Encouraging participation from all attendees

Technology in Meetings

  • Points to consider for a successful virtual meeting
  • Personalised feedback and input on how to make your virtual meetings work

Develop Communications Skills

  • Questioning and listening techniques
  • Identifying the key message and the needs of the audience
  • Developing your personality to build rapport more easily and successfully
  • Practising persuasion techniques to feel more confident in dealing with others
  • Handling misunderstandings
  • Maintaining assertiveness

Give Constructive Feedback

  • Pursuing effective reviews
  • Mastering summarising techniques

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