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Communicating in a Technical Environment


The specialised content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication style.

In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.

Target Audience

This course is specifically designed for professionals from technical backgrounds.

Learning Objectives

By the end of the course you will be able to:

  • understand the importance of effective communication and your role in generating clear communications
  • understand the factors which impact communication
  • appreciate the difference between formal and informal communication
  • choose the right medium of communication for the right audience
  • employ the differences in personal perspectives and the tactics to bring people together
  • use transparent communication to establish trust with your colleagues and clients
  • get to win-win by employing collaborative communication instead of competitive
  • explore your own personal approach to communication through the use of a profiling tool.

Course Content

Course Outline

  • Exploring your own personal approach to communication through the use of a profiling tool.
  • Helping your clients understand their requirement.
  • The communication loop.
  • Communicating with different audiences, efficiently and effectively.
  • Exploring the factors which impact communication.
  • Communicating more effectively within a group.
  • Creating communication strategies to engage with your key stakeholders.
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MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
Certified ScrumMaster
ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
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