25,000+ Courses Nationwide
0345 4506120

Business Writing for IT Professionals

Please Note:

We advise delegates to bring along their laptops and copies of documents to work on during the sessions.

Turning complex IT information into a document which has clarity and a clear purpose can be challenging. This course will help delegates to think, review and reflect on their approach to writing technical documents, be clear about its objective and how they can help the reader extract the most pertinent elements to make any decisions.

One of the good things about any form of writing, delegates can learn to improve.

Target Audience:

You will benefit from this course if you are working in any aspect of a technical environment where producing technical documentation is part of the job role.

Select specific date to see price, venue and full details.

Learning Objectives

  • Understand the role of a technical communicator
  • Understand common mistakes in writing and how you can correct these
  • Be able to identify your target audience
  • Write in a powerful, persuasive and positive manner using words that add weight and impact thus reducing ambiguity
  • Learn and apply key theories to technical writing
  • Identify the purpose and key elements of technical documentation

Course Content

  • How to write what you mean by 'cutting the fluff'
  • Active and passive text
  • Audience analysis
  • User-centred delivery: writing for the reader
  • Use of templates
  • Layout and design
  • Structuring your document

Related Courses

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.


We work with the best