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Body Language - The Hidden Secret of Communicating Successfully

Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues - i.e. body language, gestures, facial expression and tones of voice. Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally.Excellent communicators know this and enhance their abilities by using this hidden language of communication success.This workshop covers those non-verbal elements you need to boost your communication success.

This workshop covers those non-verbal elements you need to boost your communication success.

This Body Language - The Hidden Secret of Communicating Successfully training course is available throughout the UK.

CPD Value 5.5 Hours

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Learning Objectives

  • Ways to understand other peoples body language
  • How to use body language positively to improve communication
  • Techniques to quickly build rapport
  • Understand the Four Behavioural Styles to be able to tailor your communication for maximum effect with each Style
  • Simple but powerful ways to relax quickly in pressured situations

Course Content

09:30 - 10:00 Welcome, introductions, objectives

10:00 - 10:45 What is NVC & why is it important? Positive & negative body language Positive & negative vocals

10:45 - 11:00 Coffee break

11:00 - 12:00 The 4 Social Styles & questionnaire Social Styles strengths & weaknesses Interaction & dynamics of the 4 Styles

12:00 - 12:30 The value of relaxation in NVC How to relax quickly at work

12:30 - 13:30 Lunch

13:30 - 15:00 Creating rapport verbally & non-verbally Building rapport through language The 3 Representational Systems & questionnaire Using body language to build rapport

15:00 - 15:15 Coffee break

15:15 - 16:00 Understanding other peoples body language Using body language at work

16:00 - 16:30 Questions & summary

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