0345 4506120

Assert Yourself & Build Confidence

Course Details

Name Assert Yourself & Build Confidence
DescriptionWhile behaving assertively may not always ensure that you get the results you want – the politest of requests may be declined by some people – when you communicate your needs effectively, you will give both yourself and the other party the opportunity to achieve the results you both desire. This will help you whether you are returning goods to a supplier, negotiating a deal with a customer, or simply having a discussion in a meeting.   This course will provide you with a greater understanding of assertive behaviour, and how to encourage enhanced performance in the workplace by building self-confidence and developing appropriate skills and techniques. You’ll benefit from this course if you want to improve your overall effectiveness by behaving in a more confident manner, and if you have concerns about behaving appropriately when pressed by others.
URL
Location:
Manchester
Start Date:
Working Days:
Price:
£749.00 +vat
Availability:
Exam:
Residential:
Course ID:
457699

Overview

Assertiveness is the antidote to fear, shyness, passivity and even anger, so there is an astonishingly wide range of situations in which this training is appropriate.

It can be stressful if you feel you cannot tactfully and effectively speak out.

Assertive communication can strengthen relationships and inspire respect.

Common concerns we hear include:

  • How do I say 'no' to unreasonable and excessive requests?

  • How do I avoid overloading my schedule?

  • How do I build belief in myself?

  • How do I portray confidence?

This thought provoking and practical workshop will encourage you to contribute more fully to any discussion.

Finding your voice can take courage and we can help you to do that.

Learning Objectives

  • Make confident requests

  • Say 'no' when you need to

  • Behave in a congruent manner

  • Trust your judgement

  • Take ownership of your feelings and behaviours

Pre-Requisites

Delegates will be provided with pre-course tasks for completion prior to attending the, course by email. This course is aimed at those who are wanting to achieve the right balance in their levels of assertion.

Course Content

  • Confidence and belief
  • Your inner dialogue
  • Cause and effect
  • Building internal confidence
  • Recognising assertion, submission and aggression
  • Levels of assertion
  • Using body language and voice
  • The power of words
  • Making and refusing requests
  • Preparing and delivering an assertive message

Manchester Principal Hotel

Location:

Oxford Road
Manchester
M60 7HA

 

Directions:

Train station

Manchester Oxford Road - 100m

Train station

Manchester Piccadilly - 850m

Driving from M56

Starting from Junction 5 of the M56 (for Manchester Airport)                                        

Head northeast on M56 (for 2km)     

Take the A5103 exit on the right toward City Centre/M60 N & W/M62 W/M61 (750m). Continue onto A5103 (8.6km)                                                

At the roundabout, take the 2nd exit onto Medlock St/A5103. Continue to follow A5103 (500m).                                       

Turn right onto Whitworth St W/B6469 (500m)                                                  

Turn right onto Oxford St/A34 (10m)                                                    

Arrive at training centre in The Principal Manchester on the left

None

Our Customers Include