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Oracle R12 Advanced Collections

This course is suitable for credit control managers and staff, finance staff or those who provide support to them such as systems administrators.  The Oracle R12 Advanced Collections course would also be suitable for Oracle customers who have upgraded from Oracle Financials 11i who wish to learn about the enhanced credit controlling functionality available to them through R12 Advanced Collections.

Learning Objectives

By the end of this Oracle R12 Advanced Collections course delegates will be able to differentiate between the two key Collections methods.  They will be able to identify, review and update key set up steps for both Dunning Plans and Strategies.  They will be able to carry out day to day administrative tasks for both Collections methods, as well as the range of Collections Agent user tasks, including running reports and reviewing customer metrics.


A good understanding of the Receivables function within the delegates' own organisation is required together with an appreciation of the approach to credit controlling that the organisation is currently using.

Course Content

The Oracle R12 Advanced Collections course provides a thorough introduction to using the enhanced credit controlling functionality provided by Oracle R12 Advanced Collections.  Delegates will also learn some of the key steps involved in the configuration of Oracle R12 Advanced Collections and day to day operation.

Exams & Certification


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Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

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