This accredited online course will fully prepare you for the Practitioner Certificate in Business Analysis Practice from the British Computer Society (BCS).
[Note that this course was previously known as ISEB Business Analysis Essentials.]
The exam is included. Please note that this needs to be taken at our exam centre in central London.
The course provides a practical introduction to a wide range of BA techniques and approaches. The course is designed to provide delegates with the key skills required to become effective Business Analysts. These include:
• SWOT analysis
• Stakeholder management
• Business activity modelling
• Investigation of the business situation
• Analysis of key issues and their root causes
• Gap analysis
• Identification and evaluation of possible solutions
- Fully interactive course structure enables you to learn at your own pace
- Comprehensive and detailed course content
- Written by experienced BCS examiners and experts
- Questions on all sections of the course allow you to regularly reinforce your learning
- Recorded tests at the end of each module let you compare your results in your online gradebook
- Access to further online reading on each module of the course to strengthen knowledge
- Advice, hints and tips on learning and how best to prepare for the exam
- Assistance from experienced tutors if required
Who is it for?
Those seeking to understand the strategic context of Business Analysis and wishing to acquire practical BA skills.
Business Analysis Practice is a core module for the BCS Business Analysis Diploma and is a specialist practitioner module in the BCS Solution Development Diploma.
None - though if you are new to Business Analysis we recommend that you start with the Business Analysis Foundation course.
How long does the course take to complete?
The course lasts approximately 25 hours.
You will have unlimited access to the course for 40 days from date of initial access. (Extended access can be arranged for an additional fee.)
How do I complete the exam?
The exam is taken at our centre at Heddon Street, London W1B 4BD
There are exam sessions on Thursdays - twice each month.
What format is the exam?
One hour, scenario based, written exam with 15 mins reading time. Open book. The pass mark is 50%.
What are the technical requirments?
Delivery of the course is online. A reliable broadband connection of at least 2Mb is required.
Apple/iPad are not currently supported.
What does the online course cover?
Business analysis rationale
The scope of business analysis
Definition of business analysis
The development of business analysis
The business change lifecycle
Roles in business analysis
Strategic analysis in context
External analysis – PESTLE, Five Forces Analysis
Internal analysis – Resource Audit, MOST
Building a SWOT analysis
Critical success factors and key performance indicators
Measuring performance – the Balanced Business Scorecard
A project approach to business analysis
Initiating a business analysis study
Defining terms of reference
Understanding business situations
Review of investigation techniques
Documenting the business situation:
- Rich pictures
- Mind maps
- Fishbone diagrams
Analysing stakeholders – Power/Interest Grid, RACI
Stakeholder management strategies
Defining business perspectives – CATWOE
Analysing and modelling the business activities
Types of business activity
Building a conceptual business activity model
Consolidating perspectives and building consensus
Identifying potential solutions
Business process models
Exploring the gap between the current and desired situation
Identifying areas for business improvement – POP-IT
Taking a holistic approach to business improvement
Making the business case
Contents of a business case
Costs and benefits
Impacts and risks
Lifecycle for the business case