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Microsoft SharePoint Online Team Site Management for End Users

The goal of this course is to provide you with the knowledge required for a Site Owner role. You will create, customise and manage SharePoint online sites and workspaces in response to the differing needs of your site members and visitors, and according to the infrastructure of the business.

You will identify the roles and expectations of a site owner. You will see how to manage sites and users by defining permissions, structure, content and policy. You will see how to gather information about the site's usage as a means to maintain the site and identify where improvements can be made.

Target Audience
This course is aimed at end users, knowledge workers and managers who have the responsibility to manage teams and information within SharePoint Online sites. This course is not aimed at a technical audience, but IT members will gain a good insight into the requirements of business information workers and team site owners. End users will gain an understanding of some technical background information.

Learning Objectives

  • Define the site architecture model
  • Create and manage user groups
  • Define SharePoint site and content security with permissions
  • Define and create the navigation model for sites and apps
  • Design the appropriate tools to search for content
  • Apply their knowledge of web page editing to make content easier to process
  • Create site reports to analyse and maintain SharePoint sites and their usage


  • A basic understanding of Windows 7, 8 or higher
  • Good experience using Internet Explorer or an equivalent browser
  • Experience using Microsoft Office applications, such as Word and Excel
  • Experience with the topics covered on, or have attended, the SharePoint Online Core Skills Level 1 (QASPEUOL1) and SharePoint Online Core Skills Level 2 (QASPEUOL2) or equivalent courses
  • Have an understanding of what is expected of them by their organisation as a team site owner and how their newly developed skills will be used in the business.

Please Note: If you attend a course and do not meet the prerequisites you may be asked to leave.

Course Content

Module 1 - Site Architecture Model

  • Defining Site Purpose
  • Effective Site Structure
  • Site Types
  • Roles within your Organisation
  • Site and Object URLs
  • Name vs. Title
  • Publishing Site Templates
  • Initial Site Settings
  • Site Solutions

Module 2 - Users, Groups and Permissions

  • Securable Elements
  • Defining your Site Community
  • Users and Groups
  • Default SharePoint Groups
  • Custom Groups
  • Managing Users in a Group
  • Permissions
  • Permission Inheritance
  • Securable Objects
  • Quick Share
  • Permission Tips

Module 3 - Managing Site Content

  • Managing Site Columns
  • Applying Site Columns
  • Managed Metadata Service
  • Term Store Management Tool
  • Creating a Managed Metadata Column
  • Managing Site Content Types
  • Applying Site Content Types
  • Ordering of Content Types
  • Folders
  • Document Sets
  • Per Location View Settings

Module 4 - Page Editing

  • Editing Web Pages
  • Web Parts
  • Hyperlinks
  • Images
  • Editing Code
  • Embed Media
  • View and Form Pages
  • Creating Views and Linking to Web Parts

Module 5 - Navigation Structure

  • Team Site Navigation
  • Top-Link Bar
  • Quick Launch Pane
  • Tree View
  • Metadata Navigation
  • Publishing Site Navigation

Module 6 - Site Search

  • SharePoint Search Explained
  • The Search Service
  • Keyboard Query Language (KQL)
  • Search Center
  • Result Sources
  • Query Builder
  • Create a Search Experience
  • Result Types
  • Promote Results using Query Rules

Module 7 - Content Publishing

  • Audience Targeting
  • Target an Audience to a List or Library
  • Target an Audience to List or Library Content
  • Web Part Connections
  • Publishing Feeds
  • Pulling Feeds from Other Sites
  • Using Calendar Groups

Module 8 - Site Reporting

  • SharePoint Reports
  • Usage Reports
  • Search Reports
  • Inventory Reports

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Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

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