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Introduction to SharePoint Online


In this Introduction to SharePoint Online training you gain a comprehensive overview of Microsoft’s popular cloud-based platform. In this hands-on course you will learn to create, manage, and customise sites using new tools to help you empower your organisation.

SharePoint Online gives people powerful enterprise tools to inform and connect people to better share and collaborate from anywhere: the office, home or mobile devices. Users can create and manage sites for document lifecycle management, easier access to information, and a variety of tools and strong Office 365 integration for content management and intranet development.

Key Features of this Introduction to SharePoint Online:

  • After-course instructor coaching benefit
  • End-of-course exam included

What is SharePoint Online?

SharPoint Online is a cloud-based service that helps organisations share and collaborate with colleagues, partners, and customers.

Select specific date to see price, venue and full details.

Learning Objectives

  • Create and manage SharePoint sites including the new modern team sites and community sites
  • Apply best practise content management techniques with the new list and library apps
  • Manage site security with SharePoint groups and Office 365 groups
  • Add and edit SharePoint pages, including the new modern pages
  • Automate business processes with Flow and other workflow tools
  • Leverage the powerful Office 365 integration to make the most of your sites


Working knowledge of Microsoft Windows, Office, and the web.

Course Content

Introduction to SharePoint

  • Identifying use cases for SharePoint Online
  • Implementing SharePoint and Office 365
  • Using SharePoint sites for effective sharing and collaboration
  • Understanding user roles in SharePoint Online
  • SharePoint Online New Features

Creating SharePoint Websites

Site hierarchy
  • Identify new and classic methods for site organisation
  • Determining an appropriate information architecture strategy
  • Leveraging the templates in SharePoint Online
  • Sharing information with the new communication sites
  • Understanding the power of Office 365 groups with modern team sites
Site administration
  • Working with modern and classic site templates
  • Utilise new tools for branding to your site
  • Site settings for site owners and site collections administrators
  • Understanding options for customising SharePoint sites
  • Controlling navigation for ease of access

Managing SharePoint Security

Managing and user access
  • Using SharePoint groups with classic templates
  • Understanding Office 365 groups with modern team sites
  • Creating and managing permission levels
  • Handling permission requests
Simplifying security management through inheritance
  • Understanding when to use permission inheritance
  • Breaking and re-establishing inheritance
  • Inheritance with SharePoint groups and Office 365 groups

Working with Classic and Modern SharePoint Pages

Distinguishing between modern pages, wiki pages, and web part pages
  • Creating and editing content with the new modern pages
  • Changing layout for better presentation of information
  • Formatting wiki pages
  • Working with web parts and other web content
  • Customising page content to meet the needs of your users
Building an Intranet
  • Leveraging the capability offered in the new communication site template
  • Building and designing a rich user experience
  • Take advantage of responsive design for users on tablets and mobile devices

Managing Enterprise Content

Defining content types
  • Enterprise scale document management with content types
  • Empowering libraries using templates
  • Managing record retention
Creating enterprise-wide metadata standardization
  • Defining taxonomy and enterprise information architecture
  • Centralising metadata for reuse across sites and the enterprise
  • Understanding site columns
Leveraging the term store for metadata management
  • Setting up Managed Metadata Service
  • Creating term sets with the Term Store
  • Adding Managed Metadata columns to list and library apps

Managing Content with Apps

Controlling information with list apps
  • Creating lists and using list templates
  • Adding, deleting, and changing content
  • Categorising and identifying information with the new modern list tools
  • Filtering and finding information with the filters panel
Leveraging Office 365 integration with libraries
  • Tracking and managing versions
  • Providing access to external participants
  • Managing content approval

Implementing Enterprise Features

Managing documents
  • Defining Document Libraries
  • Migrating content to Document Libraries
  • Leveraging Metadata in Document Libraries
Organising content
  • Implement metadata for best-practice content management
  • Standardising content types in a list and library apps
  • Establishing external content types

Managing Business Process Workflows

Leveraging out-of-the-box workflows
  • Approval
  • Collect feedback
  • Collect signatures
Creating custom workflows with Flow
  • Discover Flow for code-free interaction with other services
  • Tightly manage documents and list items with process automation
  • Record responses and send automated emails
Integrating SharePoint Online with Office 365
  • Realise tighter communication with Office 365 groups
  • Co-authoring with Word and PowerPoint
  • Excel integration and Excel Web Access web parts

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