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Administering an Office 365 SharePoint Online Environment

This five-day instructor-led course will provide delegates with thorough knowledge of the components of Sharepoint Online and skills to configure and administer SharePoint Online, a key component of Office 365. In this course, delegates learn how to configure SharePoint Online for social collaboration, content and records management, compliance management and enterprise search and how to monitor and maintain their environment

The primary audience is IT professionals with experience of Office 365, who want to learn how to configure and administer SharePoint Online and look at new ways for their organization to collaborate effectively.


Learning Objectives

At the end of this course you will have a thorough knowledge of the components of Sharepoint Online and skills to configure and administer your environment. In this course, you will learn how to configure SharePoint Online for content and records management, social collaboration, compliance management, enterprise search and how to monitor and maintain your Sharepoint Online environment. You will receive detailed documentation and supplemental learning material, extensive walkthrough examples and opportunities for hands on practice.


  • Basic understanding of 'cloud' concepts
  • Experience with Office 365 core components such as user IDs
  • Familiarity with SharePoint use either Office 365 or on premise
  • Experience with PowerShell
  • Experience with traditional collaboration methods such as email and file sharing

Course Content

Module 1: Introducing SharePoint Online


  • Overview of SharePoint Online Features and the Six Pillars: Sites; Content; Search; Insights; Add ons; Social
  • Sharepoint as a platform
  • System Requirements, Limits and plans
  • Overview of The SharePoint Admin Center
  • Installing and using The SharePoint Online Management Shell

Module 2: Creating and Managing SharePoint Online Sites


  • Site Collections: Settings and Designing an Information Architecture
  • Permissions and External Sharing
  • Auditing in Sharepoint Online
  • Office 365 Protection Center
  • Site Navigation: Structural Navigation; Managed Navigation; Search Driven Navigation
  • SharePoint Apps
  • Site Mailbox and Notebook

Module 3: Configuring Content Management


  • Columns and Content Types
  • Document Sets
  • Document IDs
  • Content Organizer
  • Designing and Implementing Managed Metadata Taxonomy
  • Information Rights Management
  • Retention Policies
  • Records Management: Records Center; In place Records Management
  • Implementing eDiscovery
  • Implementing Office 365 Data Loss Prevention (DLP)

Module 4: Sharepoint Online Social Features


  • Sharepoint User Profiles
  • Administering User Profiles
  • Sharepoint Audiences
  • My Sites
  • Configuring MySites
  • Sharepoint Newsfeed
  • Promoted Sites
  • OneDrive for Business
  • Delve
  • Yammer
  • Office 365 Groups

Module 5: Configuring Search


  • Overview of Sharepoint Search
  • Enterprise Search Center
  • Managing the Search Schema
  • Authoritative Pages
  • Configuring Search Suggestions
  • Understanding and configuring Result Sources: Search Federation; Query Transformation
  • Search Relevancy of Results and Query Transforms
  • Query Rules: Promoted Results; Result Blocks and Intent Query Transformations; Changing Search Rankings; Integrating People Results into Core Search Results
  • Result Types and Display Templates
  • Search Exclusions
  • Export and Import of Search Configuration
  • Search Reports

Module 6 - Troubleshooting, Monitoring and Reporting


  • SharePoint Online Auditing
  • Monitoring SharePoint Online Apps
  • Reporting for SharePoint Online in Office 365
  • Useful Monitoring SharePoint Online PowerShell Cmdlets
  • Support Options for SharePoint Online in Office 365
  • Monitoring Services in Office 365
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Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

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