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Microsoft Word 365 Level 1

During this course you will learn to create, edit and enhance standard business documents using Microsoft Office Word 2016.


This course is designed for people who wish learn the basic operations of Microsoft Word to perform their day-to-day responsibilities and who want to use the application to be more productive in their work.

Select specific date to see price, venue and full details.

Learning Objectives

On completion of this course you will be able to:

  • Navigate the Word program.
  • Locate and use templates.
  • Manipulate files.
  • Use various formatting options and techniques.
  • Use 'find and replace'.
  • Create a basic mail merge.


To be successful in this course, you should be familiar with using personal computers and you should have used the mouse and keyboard. You should be comfortable in the Windows environment and be able to use Windows to manage information on the computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. 

Course Content

  • The Microsoft Word 2016 screen.
  • Starting to use Microsoft Word 2016.
  • Using templates to create documents.
  • Manipulating text.
  • Pinning files and folder and opening documents.
  • Text and paragraph formatting.
  • Borders and shading.
  • Tabs and styles.
  • Using design themes.
  • Views and document navigation.
  • Tables and using illustrations within Word 2016.
  • Finding and replacing text in a document.
  • Using multiple open documents.
  • Mail merge.

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