0345 4506120

Microsoft Outlook 2016 Level 1

In this course, you will use Outlook 2016 to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options; and organise your mail.
Target Audience:
This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2016 to compose and send email, schedule appointments and manage contact information.

Learning Objectives

At the end of this course you will be able to:

  •   Navigate Outlook 2016 to read and respond to email.
  •   Use the Address Book, and format and spell check new messages.
  •   Attach files and insert illustrations to messages.
  •   Customise read and response options.
  •   Use flags, categories, and folders to organise messages.
  •   Create and work with Contacts.
  •   Create appointments and schedule meetings in Calendar.
  •   Create and work with Tasks and Notes.

Course Content

Lesson 1: Getting Started with Outlook 2016 Topic A: Navigate the Outlook Interface Topic B: Work with Messages Topic C: Access Outlook Help

Lesson 2: Formatting Messages Topic A: Add Message Recipients Topic B: Check Spelling and Grammar Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations Topic A: Attach Files and Items Topic B: Add Illustrations to Messages Topic C: Manage Automatic Message Content

Lesson 4: Customising Message Options Topic A: Customise Reading Options Topic B: Track Messages Topic C: Recall and Resend Messages

Lesson 5: Organising Messages Topic A: Mark Messages Topic B: Organise Messages Using Folders

Lesson 6: Managing Your Contacts Topic A: Create and Edit Contacts Topic B: View and Print Contacts

Lesson 7: Working with the Calendar Topic A: View the Calendar Topic B: Create Appointments Topic C: Schedule Meetings Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes Topic A: Create Tasks Topic B: Create Notes

This course covers some of the Microsoft Office Specialist exam objectives to help students prepare for the Outlook 2016 Exam.

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.


Our Customers Include