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Microsoft Office 365 for End Users

Office 365 provides organisations with a suite of business applications including Office Online Apps, Lync Online, SharePoint Online and OneDrive. These online solutions are extended through the interface with Microsoft Office 2013.

This 1 day course is designed to assist existing Microsoft Office 2013 and SharePoint users to gain an understanding of the functionality available in Office 365. Delegates will use Office Online Apps, SharePoint Online, OneDrive and Lync Online in a cloud environment.

Target Audience

Delegates who wish to gain a deeper understanding of the individual applications in Office 365 should attend the appropriate application specific courses.

An end user who will be required to use Office 365 and needs an understanding of its features.


Learning Objectives

  •   Understand 'The Cloud' and Office 365 Applications
  •   Understand how to access applications and documents through a browser
  •   Use Skype for Business to communicate, set up and join meetings
  •   Understand how to work collaboratively with Office 365 through OneDrive
  •   Use Office Online Apps: the online companions to Word, Excel and PowerPoint
  •   Save and share documents from within Office 2013 via Office 365


  • It is assumed that attendees on this course are familiar with Office 2013 and Outlook.
  • In-depth exposure to any of the Office products is not required

Course Content

Lesson 1: Office 365 Overview

  • Introducing Cloud computing
  • Identify and outline the component products in Office 365 including Outlook Web App, Office Online Apps, SharePoint Online, OneDrive and Lync Online
  • Navigating around Office 365
  • Updating your Profile in Office 365

Lesson 2: Using the Outlook Web Application

  • Overview of Outlook Web App
  • Working with email and folders
  • Outlook Contacts and IM Contacts
  • Using the Calendar
  • Shared Calendars
  • Outlook Tasks in the Web App
  • Setting Outlook Options, Signatures, Automatic replies and Rules

Lesson 3: Using Lync Online

  • Lync desctibed
  • Viewing and setting presence status
  • Using instant messages in business
  • Understanding the interactive contact card in Microsoft Office applications
  • Integration with Outlook
  • Using Lync for online presentations including desktop sharing, polls and a virtual whiteboard

Lesson 4: Working with SharePoint Online (TeamSite)

  • Using document libraries
  • Sharing calendars and task lists
  • Using a Team Site
  • Creating Office documents and saving directly to SharePoint Online
  • Setting permissions to protect documents
  • Using OneDrive
  • Team Discussions in SharePoint Online

Lesson 5: Using the Office Online Apps

  • Introduction to Office Online Apps
  • Creating and editing documents in the cloud
  • Sharing documents with others
  • Integration with SharePoint Online

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Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

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