25,000+ Courses Nationwide
0203 908 2376

Microsoft 365 Teams Fundamentals

Microsoft Teams is a dedicated hub that brings together the people, conversations, content and tools your team needs to collaborate and achieve more. Microsoft Teams allows you to readily communicate and make quick decisions in real time. With Teams, you can initiate a private or group chat, share files and co-author content. You can also host online meetings with people inside or outside your organisation and you can make and transfer calls. All this communication can be done across devices, in the office or on the go!


This course is an introduction to Teams and is designed to assist existing Microsoft 365 users who are looking to gain an understanding of the functionality available in Teams within Microsoft 365.

Select specific date to see price, venue and full details.

Learning Objectives

By actively participating in this course, you will learn about the following:

  • Understand and create your first Teams and Channels
  • Change settings within a Team
  • Use Chat in Microsoft Teams
  • Search for Messages, People or Files
  • Add an App to Teams
  • Schedule a Meeting and call into a Meeting
  • Explore permissions and privacy and make changes
  • Take Meeting notes in Teams
  • Use additional functions in a Team Meeting


It is assumed that delegates are already familiar with the main features of Microsoft Office and Microsoft 365 and they are comfortable working in that environment.

We recommend that delegates have previously attended the Microsoft 365 Introduction to Web Apps course or have equivalent knowledge and experience.

Course Content

Getting Started with Teams

  • Sign into Teams
  • Pick a Team and channel
  • Find and join a Team
  • Add a member

Best Practices for organising teams in Microsoft Teams

Create your first Teams and Channels

  • Create a Team from scratch
  • Create a Team from an existing Team
  • Create a Team from an existing Group
  • Add people to a Team
  • Add a Team Owner
  • Change Team settings
  • Change Team picture
  • Re-order the Teams List
  • Hide Teams
  • Use @mentions

What is a Channel in Microsoft Teams?

  • Channel best practices
  • Create a Channel in a Team
  • View Channel activity in Teams
  • Use commands in Teams

Chat in Microsoft Teams

  • Start a one-on-one chat
  • Start a group chat
  • Remove people from a group chat
  • Start a Channel conversation in Teams

Search for Messages, People or Files

Meetings and Calls

  • Schedule a meeting in Teams
  • Invite people to a meeting in Teams
  • See all your meetings in Teams
  • Join a meeting in Teams
  • Participate in a meeting from the Teams Mobile App
  • Call into a meeting in Teams
  • Record a meeting in Teams
  • Record a meeting or a group call
  • Play and share a meeting recording in Teams
  • Share a link to a meeting recording with others

Permission and Privacy

  • Video permissions
  • Group permissions
  • Channel permissions
  • Edit the transcript of a meeting recording in Teams

Taking Meeting Notes in Teams

  • Before the meeting
  • During the meeting
  • After the meeting

Additional Functions in a Teams Meeting

  • Adding an App
  • Multitasking
  • Audio settings
  • Participant settings
  • Bypass the lobby
  • Use Microsoft Whiteboard

Appendix A - Participate in a Teams Meeting on Surface Hub

Related Courses

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.


We work with the best