0345 4506120

Mastering Office 365 Teams Administration

This course covers Office 365 Teams for Administrators and includes hand-on labs during the 3 day course.

  Reset

Learning Objectives

Delegates will learn the following including hands on labs:

  • Office 365 Teams Features and Functionality
  • Office 365 Teams planning and deployment considerations
  • Office 365 Teams Administration tools and role models
  • Office 365 Available clients
  • Office 365 Teams Meetings functionality and administration
  • Office 365 Teams for Administrators
  • Skype for Broadcast features and administration
  • Office 365 Teams Security and Compliance features
  • Office 365 Teams migration, upgrades and co-existence
  • Office 365 Teams Reporting
  • Office 365 Teams calling features and administration

Pre-Requisites

Delegates should have a basic understanding of what Office 365 is and basic computer skills. Note this course is for people involved in Office 365 Teams Administration, not end users.

Course Content

Module 1 –Overview of Teams Functionality Setting up an Office 365 trial

Objectives

  • Understand Office 365 Teams Features and Functionality
  • Understand Office 365 Teams planning and deployment considerations
  • Understand Office 365 Teams Administration tools and role models
  • Understand Office 365 available clients
  • Understand Office 365 Teams Meetings functionality and administration
  • Understand Office 365 Teams for Administrators
  • Understand Skype for Broadcast features and administration
  • Understand Office 365 Teams Security and Compliance features
  • Understand Office 365 Teams migration, upgrades and co-existence
  • Understand Office 365 Teams Reporting
  • Understand Office 365 Teams calling features and administration

Module 2 – Planning

  • Checking your environment is ready for Teams
  • Understand how Exchange, Sharepoint, OneDrive for Business and Office 365 Groups interact with Teams
  • Prepare your organizations network for Teams – Network connectivity requirements for Teams, Office 365 URLs and IP address ranges
  • Teams Limits and specifications
  • Team Admin Roles

Module 3 – Deployment of Teams

  • Manage Teams at the Office 365 tenant level
  • Manage User Access To Teams Through Licenses (GUI and Powershell)
  • Manage who can create Teams (Office 365 groups) using Azure Ad Powershell
  • Teams and Skype Admin Center Overview
  • Teams PowerShell Overview
  • Teams Admin Roles and Capabilities
  • Clients for Microsoft Teams – Hardware requirements for Teams App, Installing using MSI, Making Teams the default client when both Skype and Teams App installed
  • Communicate with Teams users in other organizations
  • Managing Guest Access in Teams

Module 4 – Meetings in Teams

  • Team Meetings
  • Settings in Admin Portal
  • Set-CsTeamsMeetingConfiguration
  • Team Meeting Policy – Default and Custom
  • New-CsTeamsMeetingPolicy
  • Set-CsTeamsMeetingPolicy
  • Grant-CsTeamsMeetingPolicy
  • Set-CsTeamsGuestMeetingConfiguration
  • Microsoft Teams Live Events
  • Plan for Teams live events
  • Set up for Teams live events
  • Configure Teams live events
  • Teams live events vs Skype for Broadcast
  • New-CsTeamsBroadcastConfiguration
  • New-CsTeamsBroadcastPolicy
  • Set-CsTeamsBroadcastPolicy
  • Grant-CsTeamsBroadcastPolicy
  • Dial In Conferencing in Teams

Module 5 – Messaging and Channels

  • Global Teams Settings – Email integration, File Sharing, Devices, Skype for Business Interop
  • Managing Conversations and Chat with Messaging Policies
  • New-CsTeamsMessagingPolicy
  • Set-CsTeamsMessagingPolicy
  • Grant-CsTeamsMessagingPolicy
  • Controlling Apps in Teams using the Office 365 Portal

Module 6 – Security and Compliance

  • Location of Data in Teams
  • Overview of Security and Compliance
  • Conduct an eDiscovery investigation of content in Teams
  • Place a Teams User or Team on Legal Hold
  • Search the Audit Log for events in Teams
  • Use Content Search in Teams
  • Retention Policies in Teams

Module 7 – Migration and interoperability guidance for organizations using Teams together with Skype for Business

  • Fundamental Concepts
  • Coexistence Modes
  • Teams Upgrade Policy
  • Teams Interop Policy

Module 8 – Reporting Teams

  • Use Activity Reports for Teams
  • Device Usage
  • User Activity
  • Call Analytics
    • User and Site Analytics
    • Uploading a .csv and .tsv
  • Call Quality Dashboard

Module 9 – Calling in Teams

  • What is calling in Teams?
  • What is Phone System in Office 365?
  • Setting up Phone System in your organization
  • Change the default language for voicemail greetings and emails
  • Create a Phone System call queue
  • Here's what you get with Phone System in Office 365
  • How can caller ID be used in your organization
  • Languages for voicemail greetings and messages
  • Set the Caller ID for a user
  • Set up a Phone System auto attendant
  • Small business example - Set up an auto attendant
  • Set up Phone System voicemail
  • What are Phone System auto attendants?
  • Answer auto attendant and call queue calls directly from Teams
  • Transfer phone numbers to Office 365
  • What are Calling Plans in Office 365?
  • What are emergency locations, addresses and call routing?
  • What is address validation?
  • What are dial plans?
  • Create and manage dial plans

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.

 

Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

Our Customers Include