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Attend From Anywhere

Extended Classroom: an innovative approach to learning     

Our ‘Attend from Anywhere’ courses allow you to access award-winning classroom training without leaving your home or office. We use GoToMeeting video conferencing software by Citrix. Before you book you should:

  • check to ensure you meet the GoToMeeting system requirements
  • run a test meeting to ensure the software is compatible with your firewall settings (if this link doesn’t work you should adjust your settings or contact your IT department about permitting the website)
  • make sure you have a compatible webcam if you are doing any ITIL or BCS Specialist exams, as visual ID checks will be required (click here to test if your hardware is compatible)
  • Live Chat Support is available and offers a convenient way for delegates to receive immediate help

What will it be like?

 

One week before the course starts we will send course materials you need in the post (manuals) and contact you to test everything is working. You will require a headset with a built in microphone for your Attend from Anywhere session (not included).  A headset can be purchased separately. Please let us know if you require a headset to be ordered.

 

  1. Just before the course begins you will be able to launch the software, dial-in to the classroom and familiarise yourself with the interface and how the virtual interactions work.
  2. The course will be split into multiple sessions, with short breaks in between so you can stay focussed and refreshed.
  3. Throughout the course the learning professional will use an electronic whiteboard, which will transmit all the notes directly to your screen.
  4. You can ask the learning professional a question at any time, either by simply speaking aloud through your microphone or by clicking the virtual ‘raise-a-hand’ button on the interface.
  5. Towards the end of the course there will be plenty of time for detailed Q&As with the learning professional, just as if you were physically in the classroom.
  6. Following the course you will be asked to complete a course evaluation form, which will allow you to give detailed feedback on your experience and help us to make future improvements.
  7. For four weeks after the course has finished you will have on-demand access to helpful videos on the subject matter, and we may send you useful emails reminding you of the ‘Key Learning Points’.

Frequently asked questions

What equipment do I need for Attend from Anywhere course?

You will need an internet-connected computer and a microphone to interact with the trainer. Two monitors are recommended; one to stream the video from the classroom and the other to display the interactive interface.

How reliable are Attend from Anywhere courses?

We use leading Citrix technology and our classrooms are specifically optimised to improve sound quality for remote attendees. We also send out the equipment you need in the post (manuals) and contact you to test everything is working a week before the course starts.

Will the remote attendees feel excluded? 

Our trainers are specially trained on how to interact with remote attendees and our technology allows them to take over remote PCs. Our remote labs ensure all participants can take part in hands-on class exercises wherever they are.

It is too expensive 

Feedback we receive is that organisations and individuals actually save money by booking this type of course when they factor in the costs associated with in-person training such as travel costs and expenses such as hotels, food and childcare.

How do I take the exam remotely?

You can take your exam via the Proctor U online exam body. You need to book it before the course begins and switch on a webcam to enable invigilation and show photo ID.

Please note that APM PMQ exams must be taken in the classroom and are not available via Proctor U. Please contact us to arrange your APM PMQ exam.

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