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Stepping Up to Management

Understandably you want to hit the ground running but may feel unsure how to do a really great job. Many people in your situation feel the same way.

Common concerns we hear include:
•How will I know what to focus on to be a successful manager?
•How will I build trust with my new team?
•How will I get the best out of individuals and produce a high performing team?
•How will I know I am doing a good job?

Management positions often come with little guidance.

This highly interactive workshop uses tried and tested approaches to give managers the essential skills they need.

We want to help you make your new role a success.

Target audience:

This course is aimed at those aspiring or new to a supervisory or first line management role. Managers who have been in post for up to 12 months but have had no formal training will also benefit.

Learning Objectives

At the end of this course you will be able to:

•Use essential management tools to achieve great results
•Engage, motivate and develop your team
•Avoid the potential traps you could fall into
•Recognise and overcome likely challenges you will face
•Identify opportunities for quick wins
•Demonstrate what effective management looks, sounds and feels like


Delegates will be required to complete a mandatory online Belbin® assessment and to capture their thoughts on being a manager prior to attending the workshop.

Course Content

Leadership versus management
•Stages of team development
•Team roles
•Building trust
•Styles of leadership
•How people learn
•The manager's role in learning
•What motivates people
•Goal and objective setting
•Delivering effective feedback
•The transition curve
•Two business simulation games to test learning

Exams & Certification



Delegates will be provided with pre-course materials by email.

One Month
Two Months
Three Months
More than Three Months
PRINCE2 Foundation & Practitioner
MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
Certified ScrumMaster
ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
Other - Please Specify Below

Our Customers Include