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Motivational Management for the Leisure, Tourism and Hospitality Industry

An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Leisure industry.

CPD Value 5.5 Hours

Select specific date to see price, venue and full details.

Learning Objectives

  • Understand the key elements of open motivational management in a leisure industry setting
  • Put into practice the importance of setting SMART objectives for teams and individuals
  • Positive delegation. How to ensure you are developing your staff
  • Develop advanced open communication and assertiveness skills to enhance motivation and team co-operation
  • Recognise and explore different management models. Focusing on action-centred leadership
  • Explore how Maslow’s model of motivation applies to the leisure industry
  • Emotional intelligence and NLP. How the best managers use positive thinking
  • Solutions to on how to deal with conflict in your team
  • Managing change in the leisure industry

Course Content

09.30-10.00 What makes a great manager?

10.00-10.30 The essentials of motivational management and how to deliver them in the leisure industry.

10.30-11.15 The importance of setting objectives for yourself and your team. Make them SMART. Keep them simple.

11.15-11.30 Coffee break

11.30-12.15 Positive delegation. Why it is so important not to do it all yourself.

12.15-12.45 Advanced communication skills. Getting the respect and support we need from our team.

12.45-13.45 Lunch

13.45-14.45 Management models. Maslow’s theory of motivation and how it applies to the leisure industry.

14.45-15.45 Resolving conflict in the team. Accept it and don’t run away from it. Assertiveness techniques to reduce stress.

15.45-16.45 Handling change in the leisure industry workplace. Emotional intelligence and NLP. How does that affect me?

16.45-17.00 Finish. Action Plan.

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