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Management Skills for PAs

Suitable for PAs, senior PAs, executive secretaries and EAs who rely on others to achieve their objectives. They are looking to enhance their own effectiveness as well as the performance of the team they work with.

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Learning Objectives

By the end of this course you will be able to:

  • Define what is required of you in your role.
  • Meet the demands of your workload.
  • Confidently manage others when required.
  • Provide leadership to achieve greater productivity.
  • Learn how to manage people that you used to work alongside.
  • Motivate others and support their development.
  • Handle difficult situations and conflict with confidence.
  •  Delegate effectively.

Course Content

Designed specifically for secretaries and PAs, this highly interactive course will provide you with the skills to enable you to get the best cooperation from others.

Today's PAs and administrators increasingly have responsibility for managing the productivity of others. You will learn how to deal effectively and confidently with difficult situations and people and fulfil your role effectively. You will receive a book to take away with you, packed with tips for future success.

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