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Essential Skills to Get the Most from your Staff

This course is suitable for anyone who manages others and is enthusiastic about the continued development of their staff. The course is designed to help you play an active role in their growth within the workplace and gives you the skills and ability to increase their future potential. If you want to encourage learning and development in the workplace this course is for you.  


Learning Objectives

By the end of this course you will be able to:

  • Use simple techniques to analyse staff development needs
  • Identify competency gaps and devise development and training plans
  • Demonstrate how to address both personal and job related learning needs
  • Explain how to develop and motivate four “types of performer” using a motivational matrix
  • Monitor development results and conduct motivational review meetings
  • Employ a range of feedback skills to stimulate staff thinking and learning
  • Employ a coaching style of leadership to enhance staff confidence and accelerate learning

Course Content

In today’s competitive marketplace the manager who can provide continual development for their staff stands head and shoulders above the rest. This one day course will give you practical advice on how best to create an environment conducive to development for your staff. In exchange you will increase the efficiency and effectiveness of those around you and your team.

This intensive and participative one day course will provide you with the knowledge, skills and techniques to become an exceptional developer of others. It will highlight current up to date approaches to help you develop your staff.

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MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
Scrum in One Day
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ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
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