As someone NEW to Management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a Manager you have had, who has mentored and inspired you.
You too can become an influential Manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people.
This management course is for you if:
You are new to a management role and want to learn the tools and techniques that will give you a firm foundation upon which to build your career in management.
Learning Objectives
- Understand the dynamics of managing people.
- Appreciate the Manager’s role and responsibilities.
- Understand how to modify your management style to suit individual personality types.
- Acquire the confidence to implement new practices.
- Understand motivational factors and how to apply them.
Course Content
Introduction to Essential Management Skills Course
Being Today’s Manager
- Define the role of the Manager
- Self assessment
- Setting standards for yourself and others
- Responsibilities, context and challenges
- Characteristics of an effective Manager
The Management Process
- Agreeing goals
- Setting SMART objectives
- Action planning
- Involving the team
- Allocating work
- Supporting and monitoring results
Managing Yourself and Your Time
- Time stealers
- Prioritising tasks
- Focusing on results
Developing Your Management Style
- Using your personal style to maximise results
- Personal strengths and blind spots
Communication
- Effective listening
- Powerful questioning
- Assertive communication
Delegation and Motivation
- Getting the best out of people
- Developing and 'stretching' people
Managing People and Performance
- Strategies for managing difficult people and situations
- Coaching for performance
- The performance management process
Action Planning
Review of Essential Management Skills course.
Virtual Classroom
Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.
