0845 450 6120

Effective Office Management

Suitable for new office managers, supervisors and office professionals, who manage people and processes, and are looking for some formal introductory management training.

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Learning Objectives

By the end of this course you will be able to:

  • Understand the role and responsibilities of a successful office manager
  • Motivate your staff to achieve their objectives
  • Give constructive feedback to individuals
  • Prioritise the workload and minimise stress
  • Develop your people by delegating effectively
  • Use project management tools to plan a small project
  • Manage a simple budget
  • Work with others effectively
  • Deal with change
  • Control meetings and briefings constructively and assertively
  • Solve problems creatively and make good decisions
  • Handle conflict and difficult situations

Course Content

This workshop will provide new office managers or supervisors with the skills and the confidence to manage an office environment and its people.

This two-day course will give you the opportunity to focus on skills such as people management, prioritising, project management, delegation and motivation.  You will discover how to get the best from your people and deal with problems effectively.  By sharing experiences with other participants, you will benefit from a valuable networking opportunity.

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MSP Foundation & Practitioner
APMP Certificate
ITIL Foundation
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ISTQB Software Test Foundation
Microsoft Project
BCS Business Analysis Practice
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