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Developing Teams to Work More Effectively

This one-day workshop is designed to enable delegates to align their workplace teams, to develop common direction and harmonise individual energies. They will understand how to promote a shared vision within their team and an understanding of how to complement each others' efforts.


Managers and supervisors, present and aspiring, who want to build effective teams that achieve better results in an environment that is both productive and enjoyable.

Maximum class size for Supervision & Teams courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.
If you are coming to our centre, dress code is smart casual.  

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Course Content

MODULE 1:  Introduction and Course Overview
MODULE 2:  Defining Teams
Topics covered:
  • Defining Teams
MODULE 3:  Establishing Team Norms
Topics covered:
  • Characteristics of Teams
  • Why Teams Fail
  • Sample Team Contract
MODULE 4:  Working as a Team
Topics covered:
  • Working as a Team
MODULE 5:  Glenn Parker Team Survey
Topics covered:
  • About the Glenn Parker Team Survey
  • Glenn Parker Team Player Types
  • My Team Style
MODULE 6:  Building Team Trust
Topics covered:
  • Why is Trust Important?
  • Building Trust and Collaboration
MODULE 7:  The Four Stages of Team Development
Topics covered:
  • Storming
  • Forming
  • Norming
  • Performing
  • Forming an Effective Team
MODULE 8:  Towers
Topics covered:
  • The TORI Model
MODULE 9:  Communication
Topics covered:
  • Defining Communication
  • Listening
  • Active Listening
  • Constructive Listening
  • Paraphrasing
  • How the Listener Controls the Speaker
MODULE 10:  Becoming a Good Team Player
Topics covered:
  • Becoming a Good Team Player
MODULE 11:  Your Personal Action Plan

Exams & Certification

With your Supervision & Teams training course, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge. 

Every delegate on a Supervision & Teams course also gets a Training Attendance Certificate.

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