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Confident Recruitment and Selection Interviewing Skills

With the average cost of recruiting a new employee exceeding £7,000 (including hidden costs, like training and loss of talent) and the increased number of applicants that you are likely to get for a role due to the unemployment market, it’s never been more important to attract and select the right candidate.

This highly practical course provides a step-by-step approach to the recruitment and selection process, with tips and techniques to help you to structure interviews, ask the critical questions and present your company in the best possible light. The ultimate aim of the course is to give you the confidence and re-assurance that you’ve recruited the person who is the best match for the role.

Target Audience:

This is an essential introductory course for anyone involved in and new to the recruitment and selection process or those with experience wanting to brush up their skills.

Learning Objectives

By the end of this course you will be able to:

  • Confidently recruit the right person for your vacancy.
  • Understand the importance of getting it right.
  • Use the most effective recruitment options.
  • Create an accurate job specification to make sure you know what your ideal candidate looks like.
  • Know the steps to plan and prepare for an interview.
  • Think from an organisational perspective and project your company in the best possible light.
  • Maintain your focus on the interview's primary objectives.
  • Make effective decisions about each candidate.

Course Content

The Importance of Getting it Right

  • The true cost of recruitment - why poor decisions can be more costly than you think
  • Minimising the risk of churn
  • The legal risk

Attracting the Right Person

  • How to complete an effective job analysis
  • Defining the recruitment and selection process
  • Do's and don'ts of an effective job advert
  • Methods of recruitment - head-hunters, recruitment agencies, the media and internal applications
  • Marketing the vacancy, using the Internet and social networking
  • Identifying your role and responsibilities
  • Best practice on using the Internet in the recruitment process

Preparing for Interviews

  • Using job descriptions and person specifications
  • Do's and don’ts of effective interviewing
  • Interview objectives and structuring an interview plan for each candidate
  • Preparing the interview room
    • selecting an appropriate interview time and venue
    • style of interview - one-to-one, board, panel, who should attend, etc.
    • the importance of employment legislation in successful interviewing
    • equality and diversity - the Equality Act 2010 and types of discrimination

Conducting the Interview

  • The art of questioning, the strategic nature of effective questioning and detecting untruths!
  • Creating an open environment so that the candidate is encouraged to open up and relax
  • Overcoming barriers to communication using positive body language
  • Keeping the interview on track and using effective listening and questioning skills
  • How to take notes - recording information for future use

After the Interview

  • Reviewing candidate qualities, attributes and skills against set criteria
  • Selecting the right candidate - evaluating performance, strengths and weaknesses

Personal Development

  • Formulating an action plan

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