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An Introduction to Human Resources

Find out all you need to know about the HR function, its role within organisations and the impact of latest legislation - now updated with Equality Act 2010.

This practical and intensive course provides a broad overview of HR issues and is designed for people embarking on a career in HR, or those taking on new HR responsibilities.

Learning Objectives

By the end of this course you will be able to:

  • Understand the current and future responsibilities for HR specialists.
  • Plan for people's needs in the workplace.
  • Recruit and select the right people.
  • Handle sensitive issues - ethical issues, termination, redundancy, sickness, TUPE.
  • Use HR best practice in your role.
  • Put equality into practice in the workplace.
  • Participate in performance management and appraisals.


Suitable for anyone considering or moving into a role in HR, those with responsibility for providing advice on HR as part of their role or those who may be taking on more HR responsibilities.

Course Content

HR - The Role and Responsibilities

  • How the function can assist business aims and goals
  • The current and changing role - internal consultant and adviser
  • Objectives for HR specialists

HR Best Practice - An Overview

  • Planning to meet the people needs of your organisation
  • Managing successful recruitment and selection
  • Finding the right people
  • Offers of employment and employment contracts
  • Performance management and appraisals

Employment Law

  • An outline of key employment law issues
  • Equality and diversity - an overview of the Equality Act 2010 and the protected characteristics of sex, age, race, religion or belief, disability, marriage and civil partnership, pregnancy and maternity, sexual orientation and gender reassignment 

Legal Responsibilities of the Employer

  • Contracts - employment contracts, references
  • Termination of employment
  • Discrimination and harassment - positive, direct and indirect, associative, perceptive 

Discipline, Redundancy, Dismissal and Absence Management

  • Redundancy
  • Discipline at work - dealing with poor performance
  • The five reasons for terminating employment
  • Dismissals - wrongful or unfair dismissal
  • Employment tribunals - what is involved?
  • Sickness and absence management

Personal Development

  • Formulating an action plan
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