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21st Century Leadership: Inspiring Excellence and Engagement

Course Details

Name 21st Century Leadership: Inspiring Excellence and Engagement
Description
URL
Location:
Virtual Classroom
Start Date:
Working Days:
Price:
£1328.50 +vat
Availability:
Exam:
Residential:
Course ID:
512940

Overview

The challenges of a contemporary workplace present unique growth opportunities for leaders in the 21st century. In this training course, you learn to manage the sea change revolutionising business today, consider the impact of swift and evolving technologies, and understand the needs of a culturally diverse and multi-generational workforce in an uncertain business environment.

Learning Objectives

You Will Learn How To

  • Develop 21st Century leadership to achieve outstanding results
  • Enhance trust, communicate honestly, and establish a positive climate
  • Champion change in the contemporary workplace
  • Navigate multi-generational and diverse teams
  • Build bridges of understanding in chaotic environments

Pre-Requisites

Requirements:

  • Experience demonstrating personal leadership at the level of:    
    • Course, Management Skills, or
    • Course, Management Skills for an IT Environment

Course Content

Course Outline

Introduction

  • Identifying key 21st Century leadership challenges
  • The focus of great leadership

Assessing Your Readiness for 21st Century Leadership

Choosing a new identity

  • Revisiting your personal leadership identity
  • Challenging your assumptions and perceptions

Reaching your maximum potential

  • Evaluating your scope for growth
  • Raising the bar for yourself and others

Creating Engagement in the Contemporary Workplace

Creating a positive team dynamic

  • Being transparent, open and honest
  • Expanding your thinking from your head to your heart
  • Moving decision making nearer the action
  • Sharing power through a distributed leadership model

Building high employee engagement

  • Identifying and utilising drivers for engagement
  • Leading rather than managing behaviours
  • Overcoming barriers to commitment
  • Instilling excellence through learning, sharing and growing

Creating a Climate of Trust in the Digital Age

Breaking through technology filters

  • Recognising the limitations of digital communications
  • Creating a higher level of openness to counter digital limits
  • Re-establishing human-to-human connectivity
  • Prioritising relationship building and collaboration

Restoring trust in a low-trust climate

  • Countering the damaging effects of technology
  • Proactively leading through trust

Championing Change in a VUCA (Volatile/Uncertain/Complex/Ambiguous) World

Pushing beyond the comfort zone of outdated leadership models

  • Moving your organisation into unchartered territory
  • Inviting diverse perspectives to create commitment to change

Broadening options for leading change and supporting people

  • Making judgement calls that move beyond data and leveraging intuition
  • Managing the tension that dilemmas create

Navigating Multi-Generational and Diverse Teams

Leveraging diversity to foster growth, strength and innovation

  • Developing a global mindset to bridge cultural differences
  • Building successful relationships across differences in style, culture and generation
  • Structuring team interactions

Embracing multi-disciplinary teams

  • Exposing biases, assumptions and blind spots
  • Creating purposeful teams
  • Nurturing a diverse and inclusive workplace

Building Bridges to the New VUCA (Vision/Understanding/Clarity/Agility)

Responding to VUCA through adaptive leadership

  • Communicating clearly with specific intent
  • Gaining fresh perspectives and staying flexible
  • Seeking the right solutions through the right questions

Applying a new mindset to lead in turbulent times

  • Practising mindfulness for calmness and clarity
  • Demonstrating social intelligence
  • Learning from chaos, setbacks and successes

Powering Up for 21st Century leadership

Assessing your new leadership competence

  • Identifying what you’ve learned and still need to learn
  • Crafting your leadership development blueprint

Mapping your leadership journey

  • Balancing between producing and leading
  • Creating a legacy of excellence

Virtual

Description:

Online AnyWare™ immerses you in a dynamic online training environment where you access and participate in an actual classroom. You interact with both your instructor and your peers—just as if you were together with them in the classroom—as you master the essential knowledge and skills in today's most important IT and management topics.

With AnyWare Online Training, you can...

  • Access your course from any Internet-accessible location
  • Gain scheduling flexibility—choosing from a wide selection of course dates
  • Immerse yourself in an actual classroom experience
  • Benefit from AnyWare's unique real-time interactivity
  • Achieve the same results that you expect from an instructor-led classroom course

Frequently Asked Questions

What are the technological requirements for participating in a live, online course delivered via Online AnyWare?

To participate fully in a virtual AnyWare course, you will need the following:

  • An audio-enabled computer
  • A minimum screen resolution of 1024 x 768
  • An Intel Pentium® 4 computer, or equivalent, with a 2.5 GHz or faster processor; or an Intel Mac
  • A minimum of 1 GB of RAM
  • A reliable high-speed Internet connection, either via cable modem, DSL or corporate LAN (a wired Internet connection is strongly recommended)
  • Internet Explorer 7 or higher; or Mozilla Firefox 2 or higher
  • Support for Java and ActiveX within your browser with the latest version of Java installed
  • Adobe Flash version 8 or higher
  • Access to www.logmein.com
  • Ability to install the LogMeIn ActiveX control, which may require local administrative privileges
  • AnyWare will support a dual-monitor setup, which allows concurrent access to the classroom and the computer used for the hands-on exercises. This setup may enhance your training experience; however, it is not a requirement for full participation in any of our courses.

Do I need to install any special software?

None! All you need is a high-speed, flash-enabled Internet browser—Internet Explorer 7 or higher, Mozilla Firefox 2 or higher, or Safari.

Can I participate in a course via Online AnyWare using any type of operating system?

You can participate in a class on a PC or Mac. However, the hands-on exercise material in Course 2320 and Course 984 is not compatible with the Mac operating system at this time. Please contact our AnyWare support team if you are planning to participate in either of these courses using a Mac operating system.

Do I need my own microphone, earphones and/or headset?

Prior to the course, we will provide a microphone-enabled headset for you to use during the course. The headset is yours to keep after the course.

Is the virtual classroom experience really the same quality when it's delivered over the Internet?

Absolutely! Online AnyWare is designed to provide you with the same experience you would receive in the classroom. You connect to an actual classroom where you participate online in live, instructor-led training that is facilitated either at one of our Education Centres or on site at a client's location. As an online participant, you engage with the instructor and interact with your classmates just as if you were in the actual classroom. And you perform all of the same hands-on exercises, so the knowledge you learn and the skills you gain are no different than if you were taking the course as an in-class participant.

Why is Online AnyWare so much more effective than off-the-shelf, self-paced e-learning programmes?

The most important benefit of live, instructor-led training is the ability to interact with your instructor and fellow classmates. It is through such interaction that real learning takes place. Courses taken via AnyWare offer the same benefits. In fact, over half the time spent in courses is dedicated to interactive activities—where real learning happens! You'll have your specific questions answered on the spot, receive immediate clarification of anything that is confusing, perform hands-on exercises by remotely accessing an in-class PC, and share your experiences in real time with your fellow classmates. Most importantly, you'll receive expert advice on how best to apply what you learn to your own projects.

How is the classroom experience actually delivered?

Adobe Connect is the foundation technology for our AnyWare training delivery solution used to deliver our IT and management courses. You'll acquire new skills in a safe environment—your computer's files and applications are never engaged, so there is no risk of damage. A hard copy of the course materials and a microphone-enabled headset will be shipped to you prior to the course.

Using your Internet browser, you remotely access a dedicated in-class PC so that you can participate in hands-on exercises and develop new skills just as if you were in the actual classroom where your instructor is coaching in real time.

How do I connect to the classroom?

One week prior to the class start date, you will receive a "Getting Ready" e-mail with a URL and your login credentials. We'll ask you to complete a three-step validation process prior to the class start date to test your system, two-way audio connection, and Internet connection to the classroom and to your dedicated, in-class PC on which you'll be performing your hands-on exercises.

A few days before your class starts, you'll also receive a call from one of our customer service representatives who will answer any questions you may have. When it's time for the course to begin, just log in—from anywhere—and join your classmates, live in the classroom. During your course, our AnyWare support technicians are available to assist you as needed. It's that easy!

What are the course hours?

Start and end times vary for each individual course. Please confirm the start and end times during registration, as your course may be delivered from a different time zone than your own. On the first day of class, plan to log in to your classroom 30 minutes prior to the start of the class.

This course is approved by PMI® for 17 professional development units (PDUs).

Leadership : 17 PDUs

Our Customers Include